Metro Detroit Tree & Firewood has two main goals for every project: maintaining the highest levels of safety for our crew and clients, as well as providing the utmost satisfaction to our customers. We achieve this by providing proper and up-to-date education to both our clients and employees; this, accompanied by proper state-of-the-art equipment, allows us to handle any task presented to us.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.