The Hot Tub Store has been proudly serving the state of Michigan for over 25 years. We carry the largest selection of Hot Tubs and swim Swim spas to make sure our valued customers have the largest selection to fit each specific need you may have when selecting your new spa. We have also won numerous awards for our in house service team as we pride our selfs on making sure our customers are taken care of long after the purchase.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.