Brand Certified
Tempur-Pedic Flagship Store
5.0(1,903 reviews)
Certified by Tempur-Pedic Flagship Store • Jul 05, 2026
Business Details
27824 Novi Road, Novi, MI
48377-3019, United States
Certified by Tempur-Pedic Flagship Store • Jul 05, 2026
(248) 309-8688
Certified by Tempur-Pedic Flagship Store • Jul 05, 2026
https://www.tempurpedic.com/tempur-pedic-stores/tempur-pedic-novi/
Certified by Tempur-Pedic Flagship Store • Jul 05, 2026
About
Certified by Tempur-Pedic Flagship Store • Jul 05, 2026
Mattress StoreBedding StoreBedroom Furniture StoreTempur Sealy International Inc.
Visit our Tempur‑Pedic® Flagship Store to shop Tempur‑Pedic® mattresses, adjustable bases, pillows, and bedding. Our sleep experts offer personalized, one‑on‑one consultations to help you find your ideal sleep solution. Experience Tempur‑Pedic® like never before—visit us today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Tempur-Pedic Flagship Store • Jul 05, 2026
Hours
Certified by Tempur-Pedic Flagship Store • Jul 05, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
5.0
1,903 reviews
5 stars
1,867
4 stars19
3 stars3
2 stars3
1 star11
- DGDevone Garmo1 day ago5.0Trevor was an excellent representative and answered all of my questions patiently and kindly.
- MHMarcy Houghton3 days ago5.0Trevor & Autumn were both great to work with and extremely knowledgeable about all of the mattresses and products. They were professional, responsive, and provided great customer service.
- RRryry6 days ago5.0Best customer service out of any mattress store I’ve ever been to
- KKKingchardJul 3, 20265.0Autumn and Andrew were amazing in store. We tried many mattresses. They gave us professional opinions. We were not rushed at all and were able to take our time to make the best decision possible. We went with the lux breeze since it's cool and got some pillows too. The 90 night comfort trial also gives us confidence that we will find the right firmness and type of mattress for our needs. Fun neat fact. There are USB A and C charging ports in the mattresses!
- AJAndy JJun 13, 20265.0My husband and I have had an exceptional experience at this Temperpedic Flagship store. We have worked with the store Manager, Autumn. She has every excellent quality that you would want in a store manager: She is quite knowledgeable about the many mattresses that are made by Temperpedis, she knows how to match needs with a mattress, she does NOT push for a sale, she is relaxed, kind and very patient with people like us who are slow to decide. I highly recommend this store. Drive the extra miles if necessary.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
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