Brand Certified
Lowe's Home Improvement
4.1(2072 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
2191 North Telegraph Road, Monroe, MI
48162, United States
Certified by Lowe's Home Improvement • May 17, 2026
(734) 384-8882
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/MI-Monroe/1074
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Monroe, MI offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
2,072 reviews
5 stars
1,159
4 stars
454
3 stars
201
2 stars
83
1 star
175
- GMGreg McDougal2 days ago2.0All I have to say from my experience is Shannon the cart pusher was the only one who asked if I needed help. I got 40 concrete slabs and the cashier didn’t even ask if I needed help loading it in my car. Then to make matters even worse it started down pouring rain while I was loading it in my car and still no help from the Lowe’s associates. We need to do better. I will be going to ace or Walmart next time.
- KKKerry KrivosheinMay 10, 20264.0Clean, well stocked store with ample parking and easy in and out from the parking lot. Good selection of houseplants, especially cactus and succulents, although some were not that well maintained. Selection of outdoor plants was ramping up for the season.
- BDBig DMay 6, 20261.0Ordered bags of mulch and they delivered the wrong color. I called the store and the phone system is a nightmare. It’s nearly impossible to talk to someone. I was told they use a 3rd party so I’d have to bring the mulch to the store. Why is it my problem that you hired a 3rd party? I purchased from Lowe’s and they should make it right. If I had the ability to bring it back, I wouldn’t have ordered delivery in the first place. I was told twice someone would call me back but they never did and I still have several bags of the wrong color mulch in my driveway. Won’t be ordering delivery from Lowe’s again. UPDATE-I had two other orders that both say delivered but they weren’t and the picture on the delivery notification looks like the inside door handle of a car. So now I have to deal with that. THIS STORE HAS A REAL PROBLEM WITH THEIR THIRD PARTY DELIVERY COMPANY.!!
- RMRobert McdonaldMay 4, 20261.0I am writing to express my profound disappointment regarding a technical failure I encountered at your store today. My grievance is not rooted in the $8 balance of the gift card I attempted to use, but rather in the systemic inability of your infrastructure to facilitate a basic transaction. After thirty minutes of unsuccessful troubleshooting—including the system’s refusal to recognize a valid driver's license—it became clear that your internal protocols are more of a hindrance than a help. I would like to specifically highlight that your associates were incredibly helpful and did everything within their power to assist; however, they are being let down by the tools provided to them. As a matter of principle, I cannot justify frequenting an establishment where the technology creates such significant friction for the consumer. I have disposed of the card and, regrettably, have decided to cease shopping at Lowe’s. I hope this feedback encourages a review of your verification systems for the sake of future patrons.
- JSJay SuttonApr 26, 20261.0I didn’t want to have to do this, but after STILL not receiving my grill, I had no choice. I bought a very expensive grill with free delivery and assembly over two weeks ago on Tuesday, I was supposed to recieve it that Saturday. I was rescheduled to Wednesday in the morning. I was rescheduled again to evening. I was canceled again, and rescheduled to the next day Thursday. Once AGAIN they canceled me, and rescheduled me to Saturday from 1230-430. I came home from Kentucky to be there, and once again they lied about the time and got there at 8 pm. Unbelievably they busted the handle off the grill while getting it off the truck! I called them today and they had the nerve to tell me that they will deliver it to me in TWO MORE WEEKS!!! I’m beyond angry now. I will never shop at Lowe’s again, and advise anyone else to not have anything delivered because apparently you will never get your item!! I would give them minus 20 stars if I could. Following up from your answer. I went to that website that you listed and I’m not sure how to contact you there. Another update. I did get a replacement grill. The problem is that they brought me a defective grill with a broken igniter for the blackstone. This will be the 6th time I’ve been scheduled to get a grill. I call the store, get passed around on the phone until someone just hangs up on me. Customer care promised me a big discount, and compensated me nothing. Now they are coming once again to switch the grills on May 9th. French town might be the worst Lowe’s in this state. Next update. As of May 5th, still no grill. I’ve called to talk to someone, and they will just continue to transfer the call, until they hang up on you. You can’t get anyone to talk to. Lowe’s doesn’t care about making this right whatsoever. They continue to not reach out to me. Unbelievably bad customer service
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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