The Hot Tub Store in Macomb, MI celebrated its grand opening on August 22, 2025, but our family has over 40 years of experience helping Michigan families relax and reconnect. Starting in Utica, expanding to Rochester Hills, and now Macomb, we’ve specialized in hot tubs for more than 30 years.
As an authorized Master Spas dealer and servicer, we offer premium hot tubs, swim spas, saunas, and cold plunge tubs — backed by expert installation and reliable service long after the sale. We don’t just sell spas; we create personalized wellness escapes and provide ongoing support so you can enjoy stress-free ownership for years to come.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.