Jeff Laurie Senior, Founder of Great Lakes Gutter, started Great Lakes Gutter in 1997. As a seasoned, licensed builder in Michigan for over 30 years, Jeff's philosophy is to "work on every home like it's my own." That's why the foundation of Great Lakes Gutter is built on Jeff’s sincere commitment to provide homeowners with only the best materials and quality workmanship. Great Lakes Gutter has over 25 full-time employees and no subcontractors. Today Jeff operates the company with his children, John and Jessica, his wife, Cyndi and his nephew, Johnny.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.