Bill & Rod's Appliance

Reviews

• AC

  Anita Clark

  1 day ago
  5.0
  I just purchased a new stove and refrigerator from Bill &Rod’s Appliances. I absolutely love them! From my wonderful sales person to the awesome installers, my experience has been fantastic! They matched the prices with what other big box stores were charging and they do all their own deliveries and installation. It’s a one stop shop! They also do repairs on all appliances. I would highly recommend purchasing any new appliances that you need from Bill &Rod’s! They are wonderful! Their repair services a great too.
• LL

  Linda Lakin

  3 days ago
  5.0
  I purchased a new stove and washing machine from Bill & Rods Appliance. I was having a new driveway installed so they held the appliances until I was ready for them to be delivered. The two guys that delivered and set them up were exceptional! They arrived on time. Made sure each appliance was set up and functioning and most important, made sure they were level. They took my old appliances away and made sure all the packaging was taken away. I will use them in the future for all my appliance needs!!
• TK

  Timothy Kingsbury

  3 days ago
  5.0
  From sales to delivery and setup. It was flawless. For the first time in 44 years of purchasing appliances, it was the first time I didn’t mind having delivery gentlemen in my home. Completely respected my requests and were professional about the entire install. I’ll continue to shop here and have already referred others. Great experience. Thank you.
• SB

  Susan Bayha

  Jun 27, 2026
  5.0
  From the first time I walked into the Livonia store, I always got help, everyone's attitudes were always positive and helpful and usually delivered beyond what I asked for. The delivery guys were unusually well-trained, helpful, polite, and hands-on every moment when in my home. Very impressed with them. When one of the three kitchen appliances I had installed did not meet my needs, they continued to help me figure it out and replaced it with one of my choice, which they alao helped me figure out. I cannot say enough about the customer service, the prices, the responsiveness at Bill and Rods, and I give them the highest rating I have ever given for a vendor. A wonderful experience from beginning to end. Thank you all!
• SK

  Sridhar Kodati

  Jun 19, 2026
  1.0
  I've had a terrible experience with Bill & Rod's Appliance. I purchased a KitchenAid Dishwasher two months ago, and it took three weeks just to be delivered. When it was finally installed, it came with a broken pipe — water flooded all over my kitchen. The team came back out, confirmed the pipe was broken, and promised to replace it. That was another three weeks ago, and I still haven't heard a word. The most frustrating part is that no one will take responsibility. The sales team points to the service department, the service department points back to sales (claiming it's a "new order"), and the delivery team has no idea what's going on. If I could leave zero stars, I would — one star is the lowest the rating allows.

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