Brand Certified
Lowe's Home Improvement
4.1(1877 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
12635 Felch Street, Holland, MI
49424, United States
Certified by Lowe's Home Improvement • May 17, 2026
(616) 738-2500
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/MI-Holland/0330
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Holland, MI, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
1,877 reviews
5 stars
1,008
4 stars
449
3 stars
175
2 stars
72
1 star
173
- JDJay DMay 10, 20261.016' board delivery, among other things, for it to be split down 98% of the way. Cracks picking up. Not to mention 3 delivery fees for one guy to show up.
- LCLeah CooperMay 6, 20265.0The Customer Service here is incredible! I came in with a problem for a project that I wasn’t sure how to solve, and the employee Boleen who helped me was incredible. He problem solved with me, helped me find the right solution, and then even walked me through how I was going to put my metal poles and bolts together. He was kind, patient, and wonderfully helpful!
- JVJeff De VriesMay 5, 20265.0I had a specified size piece of glass cut and the process was easy and fast.
- JMJulie MolnarApr 30, 20265.0A recent kitchen design project brought me to the specialists at Lowe’s in flooring kitchen and design departments All associates were available and knowledgeable as salespeople and specialists. Deserving of recognition are Bob, Laura and Phil who helped in numerous ways in their areas and all around the store
- AWAdam WayApr 14, 20261.0I normally do not provide reviews of businesses, however, the experience at this location has been a complete disappointment. I purchased a washer/dryer tower combo for 2300+ dollars. At purchased, I confirmed delivery address 3 times. At time of delivery, which was delayed from what we were told, it was delivered to the home of our contractor doing the renovation. We were then told that delivery address could not be changed. The sale had to be reversed and delivery date was further delayed. I had to take an hour to get a hold of someone at the store to remake the purchase. It was later discovered that the store charged both myself AND my contractor 2300+ $. I paid for installation and once the unit was finally installed,we came to find out that it was installed incorrectly. Certain bolts that hold the washing drum in place during transit had not been removed. On first use, the entire unit shifted, damaging both the newly installed flooring and the newly installed drywall. When contacted, Lowes informed us that they contract installation to another company (which was never discussed and was implied that Lowes employees would do the installation). We took time to vacate the space to finally have this issue corrected (a 7am-7pm time frame which multiple people had to be available to accommodate) the appointment was canceled with no explanation. The contractor spent more than half an hour on the phone, only to speak with a representative not affiliated with the store location and with no results. Thousands of dollars have been lost from these interactions and no real response from store location have been received. I will be sharing this experience with anyone else interested in purchasing appliances from Lowes.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Holland, MI?
You can find appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, windows, doors, and more.
What are the store hours for Lowe's Home Improvement in Holland, MI?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others with adjusted hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I track or check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any changes.
What is the process for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online, while in-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Can I get installation services at Lowe's for the products I purchase?
Yes, Lowe's provides installation services for a variety of products including appliances, flooring, cabinets, doors, windows, and more.
Are there any nearby places where I can exchange propane tanks near Lowe's?
Yes, Blue Rhino Propane Exchange is located nearby, making it convenient to exchange your propane tanks when you visit Lowe's.
What nearby stores can I visit for pet supplies when shopping at Lowe's?
Pet Supplies Plus and PetSmart are nearby stores offering pet products and grooming services, perfect for combining your shopping trips in the area.
Are there dining options close to Lowe's Home Improvement in Holland, MI?
Yes, Dickey's Barbecue Pit and Buffalo Wild Wings are nearby restaurants where you can enjoy a meal before or after shopping.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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