This profile is uncertified and using publicly sourced data
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Business Details
About
Mattress Store
We are a factory-direct mattress company based in Grand Rapids, MI, crafting high-quality mattresses and foundations right in our own factory. With eight showrooms across West Michigan, we help customers find their perfect fit before building and delivering their mattress with our own trucks. Committed to quality, comfort, and our community, we use top-tier materials and proudly support local causes. Sleep better with a mattress made just for you!
Location
Jonathan Stevens Mattress Co.
995 36th St SE #2428, Grand Rapids, MI
49508, United States
Hours
Monday8:00 AM - 4:00 PM
Tuesday8:00 AM - 4:00 PM
Wednesday8:00 AM - 4:00 PM
Thursday8:00 AM - 4:00 PM
Friday8:00 AM - 3:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.