This profile is uncertified and using publicly sourced data
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Business Details
About
Hot Tub Store
Innovo Spa is a hot tub management company in Grand Rapids Michigan. We clean and manage hot tubs for private residences, Airbnb's, Vrbo's and short term rentals.
We move and deliver hot tubs all over Michigan.
Call today for a quote.
We make sure your hot tub is always clean and ready to enjoy. We take care of all the drain and fills, vacuuming, skimming and all the chemicals so you can be as hands off as you want to be. We offer monthly, bi-weekly, and weekly maintenance plans so you and your hot tub can get the care you need.
Your hot tub was meant to be enjoyed, let us do all the dirty work.
Location
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.