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DTE Energy Headquarters

2.6
(587 reviews)

Business Details

1 Energy Plaza, Detroit, MI
48226, United States
(800) 477-4747
http://dteenergy.com

About

Utility Company
DTE is an energy company with operating units that include an electric utility and a natural gas utility. DTE customers should visit Ways to Pay | DTE Energy: (https://www.dteenergy.com/us/en/residential/billing-and-payments/billing/ways-to-pay.html) for information on billing and payment, and in-person payment locations.

Location

DTE Energy Headquarters
1 Energy Plaza, Detroit, MI
48226, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

2.6
587 reviews
5 stars
185
4 stars
46
3 stars
24
2 stars
23
1 star
309
  • JR
    Jerry Roberts
    today
    1.0
    Thanks for the notification at 12:47pm that my power will be out from 12:45pm to 4:45. Terrible company!!!
  • AR
    Andrew Reed
    Oct 7, 2026
    1.0
    DTE is vulnerable and your personal information is at risk. They do not have adequate cyber protection, all of your information will likely be leaked.
  • LS
    Louisa Setzler
    Oct 5, 2026
    1.0
    If you miss a payment, you have to pay in cash at a kiosk for no reason other than a punishment
  • CP
    Cat P
    Oct 1, 2026
    1.0
    Horrible customer service. Try to force you to speak to automative systems before you get rude reps. Overcharging customers meanwhile the system is crappy and outdated. I’ve literally never had a good experience with DTE ever. I could see if I was someone who did not pay my bill but I do and I hate they are the only electric company around.
  • MS
    mishka sajjadi
    Sep 6, 2026
    1.0
    Have been notified THREE times now that power has been restored in my building when it definitely has not. The last notification said there was no outage detected and wouldn’t even let me and my neighbors report that we still didn’t have power on their online platform- I had to call their after hours number and wait to speak to a real person to let them know our entire complex was still out. It’s now been 80 hours without power. Some of my neighbors are elderly and require electricity for their medical devices and had to go to family and friends homes far away, only to return home THINKING they had power because that’s what DTE notified them without ever confirming. Rates go up every year while service becomes substantially more abysmal.

Frequently Asked Questions About DTE Energy Headquarters

Where can I pay my utility bill?

For information on billing and payment, and in-person payment locations. Please visit: https://newlook.dteenergy.com/wps/wcm/connect/dte-web/home/billing-and-payments/common/billing/payment-options

What are the business hours of DTE Energy Headquarters?

DTE Energy Headquarters is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.

Brand Certified Facts from DTE Energy Headquarters

This information is certified by DTE Energy Headquarters and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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