Aptive Pest Control

Reviews

• MR

  Marci Rinehart

  3 days ago
  5.0
  Love Aptive Pest Control. Every technician is friendly and knowledgeable. They treat my property with care and respect. The technicians always ask if I have any problems before they service my property and let me know of any bugs or critters they have found and treated. Pictures are always sent along with a summary of what they did. I am a happy customer and I recommend Aptive to everyone!
• MS

  Matthew Sortland

  4 days ago
  5.0
  We have been looking into pest control options for a while now, and Aptive has been the perfect fit for our family. Right from the start, the team gave us a fantastic, thorough walkthrough. They took the time to listen to our specific concerns and gave us clear, honest recommendations on the best way to handle them.Their pricing is great, and we love the peace of mind that comes with their regular schedule—plus the fact that they offer unlimited service calls if we ever spot a pest between visits. We have been dealing with ants, spiders, ticks, and voles, while our garden has been suffering from aphids, slugs, and beetles. It is a huge relief that Aptive is taking care of all of it, both inside the house and out in the yard!Treatment day was wonderful. The technician was incredibly professional, friendly, and did a highly thorough job. We are so excited to continue using their service and love knowing that our home, garden, and yard are safe for our family.
• DH

  David Higgins

  Jul 2, 2026
  1.0
  I had a horrible experience with Aptive. After signing up, I was billed the normal monthly fee, however the technician missed the next month's appointment (I received a text at 7:30pm that my appointment had to be rescheduled). After another day of silence, I called support to see what was going on... Aptive responded by trying to sell me on the same service for 1/2 the price. I declined because what's the point if they don't show up?! I asked to be relieved of the contract for free. They declined and charged me $199 to cancel. An absolute waste of time and money.
• KL

  Kara Lewis

  Jun 25, 2026
  1.0
  If I could give this place a zero I would first off there people are going door to door harassing people in the Hudsonville area regardless of no soliciting signs. Had I been there when my mom hired them I would have saved her tons of money there was zero decrease in bugs in or out of the home if anything I'd say we've seen more activity cobwebs and bugs all over her basement ugh and the stink bugs don't even get me started. I'm sharing a photo and that's just a tiny spot instead of molehills we got endless anthills. I recently bought her home first thing I told her to call these sleezy people and keep them off my land.
• JB

  John Bulko

  Jun 19, 2026
  1.0
  Salesman was nice enough, but he started off with a lie. He told me he had stopped by yesterday and spoke with my wife. I was skeptical, as she doesn’t answer the door for strangers (let alone men) when I’m not home. I went inside to ask her about it, she had no recollection (spoiler, she never spoke with him.) But it gets better: he asked me to have her come to the door and see if she remembers his face. She does, doesn’t recognize him and he masterfully turns it into “oh no, I thought this was xxxx, not xxyx address. I’m so sorry.” We laughed, let it go. Then he had the audacity to say later “sorry for accidentally gaslighting you.” Uh huh. So I sign up for the service. He tells me “you’ll get an email with the contract,” shows me the paper one, but doesn’t give me a physical copy. Never got the digital one. Did some digging, called less than 12 hours after starting “service” to make sure they can’t charge me. But wait, there’s more! After cancelling and telling them not to call me or contact me again, who calls? Not once, but twice? At 1 pm and 8pm?! No voicemail. Only reason I knew it was him was I saved his number. After I had blocked his number, he must have spoofed it to call again. DO NOT WORK WITH THEM UNDER ANY CIRCUMSTANCE. They are pushy, will act friendly and say they’re handing you a deal when they really waiting for a 3 day window or the first treatment and then your stuck with paying $199 or continuing services. Predatory practices at their worst

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