Eco Lawns, LLC provides lawn mowing, landscape maintenance, snow removal, junk hauling, waste removal, and HOA service to the Ann Arbor and Ypsilanti, MI area.
DO NOT HIRE THIS COMPANY. They have missed approximately 9 weeks of mowing my law on a pre-paid contract. They do NOT return calls or emails. This is not just me that they are doing this to. My next door neighbor as well.
DB
David Barash
Sep 25, 2026
1.0
UPDATE: I would strongly caution anyone considering EcoLawn to think carefully before hiring them.
My lawn has been negatively impacted by delayed and inconsistent service, and the difference is especially frustrating because my next-door neighbor, who also uses EcoLawn, has apparently been serviced more consistently and their lawn is in significantly better condition.
I contacted EcoLawn directly, sent photos showing the condition of my property, explained the service issues in detail, and gave them an opportunity to address the problem. Despite that, I have received no meaningful response, no phone call, and no satisfactory explanation for why the service at my home has been handled this way.
Mistakes and scheduling problems can happen. What is much harder to excuse is a company failing to take responsibility once a customer brings a legitimate problem directly to their attention.
At this point, this is not simply a complaint about lawn care. It is about reliability, communication, accountability, and whether a company stands behind the service it sells.
Based on my experience, I would not recommend EcoLawn. If you are considering using them, I would make sure you understand exactly how frequently your property will be serviced, what happens when treatments are delayed, and what recourse you have if your lawn suffers as a result.
I gave EcoLawn multiple opportunities to address this privately before reaching this point. Their lack of meaningful response has only made the situation worse.
⭐ Extremely Disappointed – Service and Communication
I have been extremely disappointed with my experience with EcoLawns this season. I paid for professional lawn-care service with the expectation that my property would be treated consistently and on an appropriate schedule. Instead, I experienced delayed and inconsistent service, and the condition of my lawn has deteriorated significantly.
What makes this particularly frustrating is that my next-door neighbor also uses EcoLawns, appears to have received service much more consistently, and her lawn is in substantially better condition.
I contacted EcoLawns directly, provided photographs showing the condition of my lawn, and asked for management to contact me with an explanation and a plan to correct the problem. After receiving no response, I followed up again and specifically requested a call from management by the end of the day. Still no call and no meaningful response.
I gave the company multiple opportunities to address this privately before posting a review. At this point, the lack of communication is almost as disappointing as the condition of the lawn.
I have now filed a formal consumer complaint with the Michigan Attorney General’s Consumer Protection Team and documented the condition of the property and my attempts to resolve the matter directly.
I am still willing to give EcoLawns an opportunity to make this right, but I expect management to take responsibility, inspect the property, explain what happened with my service schedule, and provide a reasonable plan to restore the lawn.
NS
nirupama shukla
Sep 24, 2026
1.0
Coustmor service is not good at all , with out letting us know that they are not able to come for cutting they just disappear. We are in dark that they will ever come or not . This is very unprofessional attitude they have rite now .
RS
Russ Simon
Sep 18, 2026
1.0
I’ve used eco lawns for more than 5 years. This year has been a disaster. They extended the mowing season for a full year contract then proceeded to not come for the first 3 weeks. They blamed weather but it didn’t rain for 3 straight weeks. Now according to them, they’re having system issues so accidentally skipped customers. After notifying them of missed service it still took more than a week. And now I’m at 10 days between my last cut again. Their voicemail says they’re aware of service delays and asks customers to email them so I’m not an outlier. I have emailed. Multiple times with no response. I prepaid for weekly cuts all season. I get weather will sometimes impact service but they’ve missed at least 6 weeks and won’t refund me for any missed service. I’m in a worse position financially than if I paid weekly. And my lawn looks ragged and overgrown with no end of subpar service in sight.
JE
John Everman
Sep 18, 2026
1.0
Began our lawn cutting at apartment complex this spring. Everything was going fine till a couple weeks ago when they stopped showing up. Its been three weeks since our complex got mowed. Ive called owner multiple times and company no one answers or calls back.
We offer a comprehensive range of services at Eco Lawns, LLC, including traditional and robotic lawn mowing, landscape maintenance, aeration/overseeding, bulk mulch/topsoil delivery and installation, seasonal cleanups, and snow removal. Please contact us today for more information about our lawn care offerings.
What areas do you provide service to?
Our service area includes Ann Arbor, Canton, Dexter, Saline, and Ypsilanti, where we deliver exceptional lawn care services to residential and commercial clients throughout these communities.
Are your products and services eco-friendly?
Absolutely! We're currently transitioning to all battery-powered equipment for our landscape maintenance services. Additionally, all our treatments are environmentally safe, ensuring your lawn thrives while preserving the surrounding ecosystem.
What eco-friendly lawn care services does Eco Lawns CO offer?
Our environmentally responsible services include regular mowing, innovative robotic mowing solutions, comprehensive landscape maintenance, and thorough seasonal cleanups. We implement sustainable practices across all our service offerings.
How does automated robotic mowing work?
Our advanced robotic mowing systems operate quietly and efficiently on a consistent schedule, maintaining your lawn at an ideal height. This technology eliminates the need for manual intervention while providing consistent, precise results for your property.
Are Eco lawns' CO's lawn care methods safe for kids and pets?
Yes, we prioritize safety by using eco-conscious equipment and methods that minimize environmental impact. Our services are specifically designed to be safe for households with children and pets.
Does Eco Lawns CO provide commercial lawn care services?
Yes, we proudly offer our eco-friendly lawn and landscape maintenance services to both residential homeowners and commercial property managers throughout our service area.
What areas does Eco Lawns CO serve?
We provide our complete range of lawn care services throughout Ann Arbor and Ypsilanti, Michigan, catering to both residential and commercial properties in these communities.
What makes Eco Lawns CO different from other lawn care companies?
Our distinctive approach combines a strong commitment to sustainability, consistently reliable service, transparent pricing, and innovative solutions such as our robotic mowing technology.
Can I request a customized lawn maintenance plan?
Yes, we develop personalized lawn care and maintenance plans based on your property's specific needs and characteristics to ensure consistent, healthy results throughout the seasons.
What services does Eco Lawns, LLC offer?
Eco Lawns, LLC provides lawn mowing, landscape maintenance, snow removal, junk hauling and waste removal, and HOA service, including traditional and robotic lawn mowing, aeration, overseeding, bulk mulch and topsoil delivery and installation, and seasonal cleanups.
What areas does Eco Lawns, LLC serve?
Eco Lawns serves the Ann Arbor, Canton, Dexter, Saline, and Ypsilanti areas, catering to both residential and commercial clients.
Is Eco Lawns, LLC eco-friendly?
Yes, Eco Lawns prioritizes environmental sustainability by transitioning to battery-powered equipment and using environmentally safe treatments that protect the ecosystem while maintaining lawn health.
What are the business hours of Eco Lawns, LLC?
Eco Lawns is open Monday to Friday from 9:00 AM to 3:00 PM and is closed on weekends. After hours and weekend appointments are available by request.
What payment options does Eco Lawns, LLC accept?
Eco Lawns accepts American Express, Cash, Check, Discover, Invoice, MasterCard, and Visa as payment methods.
How can I contact Eco Lawns for service requests?
You can request service by visiting their website at https://ecolawnsmi.hibuwebsites.com/ or emailing customerservice@ecolawnsco.com. They typically respond within one business day.
Are there any nearby related landscaping or gardening businesses to Eco Lawns, LLC?
Yes, nearby landscaping and gardening businesses include Terrafirma and EcoLawns, which offer contractor, gardener, and landscaping services that might complement your lawn care needs.
What nearby services can customers use for related home and property maintenance?
Customers near Eco Lawns can also access services like Merreot Home Solutions for home cleaning and carpet cleaning, Roto-Rooter for building supplies, and Garage Door Of Ypsilanti for garage door services.
Where can customers find nearby rental and automotive services close to Eco Lawns?
Nearby rental and automotive options include Ryder Truck Rental and Superior Van & Mobility Ypsilanti MI for truck rentals and mobility equipment services.
Is Eco Lawns, LLC affiliated with any professional organizations?
Yes, Eco Lawns is affiliated with the Better Business Bureau (BBB) and the Snow & Ice Management Association (SIMA).
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