Brand Certified
Lowe's Home Improvement
3.8(572 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
53 Crossing Way, Augusta, ME
04330, United States
Certified by Lowe's Home Improvement • May 17, 2026
(207) 620-5027
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/ME-Augusta/2265
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Augusta, ME, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
3.8
572 reviews
5 stars
283
4 stars
113
3 stars
48
2 stars
32
1 star
96
- JGJ G3 days ago1.0The people here have no clue what they are doing.
- LCLisa CaronMay 13, 20265.0Absolutely love Lowes in Auburn, Maine
- SSS.L.TMay 9, 20261.0I don't even want to give a one star. Bought a washer they delivered it, didn't hook it up even through I paid for it to be hooked up. They flooded my basement ruined my flooring and shelving. I am a single mother who had to make many trips to the hardware store to try and figure out how to hook it up. Will never buy a thing from them.
- TKThe KidMay 6, 20265.0I needed some shrubs and plants and Sara was unbelievable. She not only helped me pick the proper plants but was very knowledgeable of how to install and maintain. I wasn’t sure of what type of plants to buy and how to plant them. Not only did Sara give me all the right answers her team also helped load everything into my truck and saved me a lot of time in my busy schedule. Lowe’s should be proud to have her knowledge and attention to detail. Too bad 5 stars is the most can can give. Make it ten ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
- MWMegan WelchMar 27, 20261.0Since no one at Lowe’s can be bothered to make this right, I’m going to share my current mess online so others don’t fall into this trap too. I placed an order online on 2/28/26 for a Midea glass top range. After paying for delivery, protection plan, and haul off of my old stove it came to $868.70. The delivery truck comes on 3/10/26 and the stove was smashed in on the top and back. I needed a stove to cook meals for my family, so I had them bring it in so I could at least have something to cook with while I waited for Lowe’s to make it right. I called customer service and they ordered an exchange for me to be delivered in 10 days. I waited and cleared a second day’s schedule to be home for the delivery. The truck shows up and the second stove has the same smashed in top as the first. Fool me twice, shame on me. I called customer service, and waited another 5 days just to talk to someone. I wasn’t going to get another Midea since I no longer trusted the brand. The Manger at Lowe’s Augusta explained that for me to get a different range, I had to pay the difference, then when the delivery was made, they could offer me a discount to make up for the trouble. It sounded reasonable, so I paid the difference, cleared another day’s schedule, and now I am in for an extra $137.15, making the total amount of money that Lowe’s has taken from me $1005.85. The third delivery shows up today 3/27/26 the metal on the back of the stove was all dented in. I called and tried to get the manager on duty, waited on hold, only for the call to be picked up and hung up. I called corporate customer service and they told me that they couldn’t help me and it was up to the store. So now I’m stuck after a month of waiting with a broken stove, missing a thousand bucks from my bank account, three days of having to clear my schedule for 8am-8pm deliveries, phone calls and hold music and trying to stay calm and polite while I explain the situation again to a 10th customer service rep. All I have to show for it now is the promise that there’s a note on the manager’s desk to call me back. I’ll update my review if/when this nightmare is over.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Augusta, ME?
You can find a wide range of products including appliances, bathroom supplies, building supplies, flooring, garden tools, hardware, kitchen essentials, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What are the Lowe's Home Improvement Augusta store hours?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary with some closures.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase. Online purchases can start a return via Order History, and in-store returns can be processed at the customer service desk.
What payment options does Lowe's in Augusta accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Which nearby places can I visit for coffee or a quick snack before or after shopping at Lowe's?
You can visit Starbucks nearby for coffee and snacks, or Pizza Hut Express for a quick meal, both conveniently close to Lowe's in Augusta.
Where can I find propane exchange services near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby for convenient propane exchange services.
Are there electronics or appliance stores near Lowe's in Augusta for complementary shopping?
Yes, Best Buy and Geek Squad are nearby for electronics and appliance needs, offering a variety of products that complement Lowe's offerings.
Does Lowe's offer installation services for products purchased in-store?
Yes, Lowe's provides various installation services including appliances, flooring, doors, cabinets, lighting, blinds, roofing, fencing, and more to help complete your projects.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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