La-Z-Boy Owings Mills

Reviews

• FD

  faith dunn

  2 days ago
  1.0
  We were really looking forward to shopping here but a sales lady was more concerned with my service dog.She was very rude and asked if it was really a service animal and what my disability was.My answer was yes it's a service animal but you have no right to ask me my disability and she scoughed. My husband said let's leave because she had the most ignorant look on her face.As we turned to leave she had said have a nice day.Absolutely the rudest,unprofessional salesperson we've ever met hands down.We saw two pieces of furniture by the front door we have absolutely have liked to consider for our home.Hope no one else has to deal with this person she should not be working with the public.
• MH

  Monica Harris

  3 days ago
  5.0
  I was very pleased with the service and patience that our Sales Rep Elizabeth Thomas had. I was really indecisive and she showed me different options and colors all with a smile. Thank you for great service
• JK

  Justine Kellar

  3 days ago
  5.0
  I was met when I came in by Anthony. He was extremely helpful. Pointed me to the style recliners I was looking for. Very knowledgeable about the furniture. Thoroughly explained everything. Easy process. Great customer service.
• ML

  Mr. Stanley Lovely

  Jul 2, 2026
  5.0
  Great service, and great customer service ; the staff is extremely knowledgeable and personable.
• AA

  Atinuke

  Jun 30, 2026
  5.0
  The customer is awesome 👌 Joshua spend time explain everything to me and i recommend this location to anyone who wants to buy quality furniture lazy boy Owings mills