Brand Certified
Lowe's Home Improvement
4.3(1349 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
12809 Shank Farm Way, Hagerstown, MD
21742, United States
Certified by Lowe's Home Improvement • May 17, 2026
(240) 313-7129
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/MD-Hagerstown/2357
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Hagerstown, MD is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.3
1,349 reviews
5 stars
828
4 stars
293
3 stars
104
2 stars
40
1 star
84
- RPRick Pittman1 day ago5.0A great place to shop!
- JHJason Heck2 days ago4.0Its about average, compared to Home Depot it sucks, cause you have to check out yourself. And they have half the stuff Home depot has
- WWWendi Werner4 days ago4.0Rodney in plumbing was very helpful. The checkout person, Ruby, was friendly. We had better service here than at the other local Lowe's.
- MNMary NixonMay 12, 20265.0Nice friendly clean helpful
- SVSandra V.Apr 18, 20261.0Very unfriendly customer service. Tried to return a very loud window AC unit and we were told that the return policy is 48 hours. Who's ever heard of such a thing? Well, the return policy is posted at the returns desk ONLY. We were not told when we checked out about the policy nor is there any signage when you exit. I'm sure when customers are making purchases they are NOT going through the returns desk to look at the policy! Unbelievable!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hagerstown, MD?
You can find a wide range of products including appliances, paint, patio furniture, tools, flooring, plumbing supplies, outdoor and gardening equipment, and more.
What are the store hours for Lowe's Home Improvement in Hagerstown?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's in Hagerstown offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, where you'll also receive email updates.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's offer installation services for products purchased?
Yes, Lowe's provides various installation services including appliances, flooring, cabinets, blinds, HVAC, and more.
What languages are supported at the Lowe's Home Improvement store in Hagerstown?
The store supports English and Spanish, with in-store translation services available for other languages.
Where is Lowe's Home Improvement located in Hagerstown, MD?
Lowe's is located at 12809 Shank Farm Way, Hagerstown, MD 21742.
Are there any nearby places where I can get a key or locksmith services when visiting Lowe's?
Yes, Minute Key and minuteKEY key and locksmith services are nearby, convenient if you need key duplication or locksmith assistance during your visit to Lowe's.
What dining options are available near Lowe's Home Improvement in Hagerstown?
Nearby dining options include Subway, Wasabi (a Japanese and sushi restaurant), Starbucks coffee shop, Snowfox restaurant, and Friendly's ice cream and restaurant, perfect for grabbing a meal or coffee before or after your shopping trip.
Are there any places to relax or enjoy a drink near Lowe's in Hagerstown?
Yes, you can visit Olney Winery lounge or Stone House Urban Winery which offers winery and wine bar experiences close to Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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