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The Maids

About

House Cleaning ServiceCarpet Cleaning Service
Locally owned, The Maids in Frederick and Northern Montgomery Counties provides residential and commercial cleaning services. Our cleaning teams use eco-friendly products and professional equipment to ensure a thorough clean, meeting the client's highest standards. We have three cleaning plans to fit your life and your budget. Additionally, we offer fast-drying, non-toxic carpet cleaning. All employees are bonded and insured. Insurance certificate will be issued upon request. We also pay all federal and state taxes. Our State of Maryland Certificate of Good Standing also available upon request. Everyone is paid a fair hourly wage from the start of their workday until the end of their workday. Our average employee tenure is 12 years.

Location

The Maids
198 Thomas Johnson Dr Suite S3, Frederick, MD
21702, United States

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.