As the trusted home improvement store near you, Lowe’s in Worcester, MA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
3.9
1,783 reviews
5 stars
861
4 stars
407
3 stars
188
2 stars
81
1 star
246
TA
Ted Aschenbrenner
2 days ago
1.0
Still no joy. Over 6 weeks past the dishwasher first leaking. Had to threaten litigation to even get a call back back. They are still stalling.
Assurant, Inc. is the partner that handles protection plans, extended warranties and support services for Lowe's Companies, Inc. they
are deep in the middle of this.
Lowes Store #0397 Major Dishwasher Install Problem & Lack of Warranty Service Lowe's Companies, Inc.
As of this date and time the problem has not been addressed, To my or my wife's satisfaction.
-An extended warranty on an appliance is insurance, if there is a problem it should be repaired or replaced within the warranty period.
Timeline:
-Bosch Dishwasher leaked after about 4 years, still fully under 5 year warranty.
-Appliance Repair Person could not remove dishwasher said it was our problem to remove it. We had originally paid to have Lowe's own installers do the install.
-An email back to us from Lowes said our dishwasher was "Improperly installed".
-Attempt to return Dishwasher was declined even though improper installation from day one.
-So far we had to order a new dishwasher with install cost and a new warranty.
-$1200.00 Bill for dishwasher removal after floor demolition and floor repair on ceramic tile.
-I will not go into other damage issues here.
-Ted Aschenbrenner Manassas Virginia 20109
Keywords Below are appliances products names or contractor terms etc. that could be
relevant in doing due diligence on purchasing.
Install keywords installer installation replace contractor service improper faulty installation Services plumber electrician gas logs carpentry electrician roofer contractor roofing gutter electrical gutter Repair Keywords appliance repair replace removal remove reviews problems issues bad reviews unresolved problems Products dishwasher stove cooktop electric stove oven natural gas stove refrigerator freezer exterior door fire screen door French door sliding door roofing roof replacement windows screen doors refrigerator garage door gutters downspouts metal roofing fence fans light fixtures countertops granite synthetic stone vinyl siding heating cooling systems air conditioning units kitchen remodeling bathroom vanities bathtubs showers washers dryers ranges faucets sinks walk in tubs shower conversions floors flooring hardwood laminate ceramic tile vinyl decks backup generators Extended Warranty Terms long term extended repair warranty protection plans maintenance agreements product protection plans
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MO
Meli Orr
May 11, 2026
2.0
Bought toilet seat brought back in box no hardware in it to install. I lost receipt and even though box said Loews on it they would not even let me exchange for one with the actual hardware to install so I'm stuck with it and can't use it. So I left and went to buy another one at Home Depot where they have much better customer service.
JJ
Jay
May 1, 2026
1.0
I strongly advise against buying appliances from Lowe’s. I purchased a refrigerator that arrived defective, and the return process has been a total nightmare. I have been without a fridge for seven days now, and all I get is the runaround. Despite the "army" of managers they have on staff, nobody seems to know what’s going on or how to fix the issue. Save yourself the stress and buy directly from the manufacturer instead.
CP
C Packard
Apr 28, 2026
5.0
Very helpful employees! Friendly staff, outgoing and knowledgeable. If they don't know where something is, they are quick to look it up and help you find it. Great sale prices on garden center items like mulch and flowers too!
Suggestion: make sure Clearance Items are clearly marked as we tried to buy something from the Garden Center Clearance rolling racks, but the racks in the middle of the Clearance area were not supposed to be there and not on clearance. The roll-able racks on either end were Clearance items, so it was a confusing layout.
BP
Benjamin Palmer
Apr 26, 2026
1.0
Made an online order for same-day delivery. After 4 days, no delivery, and about 20 calls to both this store and their corporate office, the only remedy they provided was for me to show up in person and ask what was going on. Showed up only to wait another 45 mins for just a partial refund since they couldn't refund the delivery fee for the delivery I never received. Crazy.
Avoid this place and do not order anything for delivery as that seems too complicated for them to handle.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Worcester, MA?
You can find a wide range of products including appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, lumber, grills, gardening equipment, and more.
What are the operating hours for the Lowe's store in Worcester?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.
Does Lowe's in Worcester offer pickup and delivery services?
Yes, Lowe's offers in-store pickup and delivery services.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at this Lowe's location?
Yes, Lowe's offers various installation services including appliances, flooring, lighting, blinds, and more.
Are there nearby places I can visit before or after shopping at Lowe's Worcester?
Yes, nearby places include Starbucks for coffee, Five Guys for a quick meal, and Barnes & Noble for browsing books.
If I need a locksmith, are there any nearby places close to Lowe's in Worcester?
Yes, minuteKEY and Minute Key locksmith services are located near Lowe's for your convenience.
Where can I exchange propane near Lowe's in Worcester?
Blue Rhino Propane Exchange is nearby, making it easy to exchange propane tanks when visiting Lowe's.
Does Lowe's Home Improvement in Worcester provide multilingual support?
Yes, Lowe's offers services in English and Spanish, with in-store translation services available for other languages.
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