JR
Joe Roberts
Dec 11, 2025
Horizon Interiors did an outstanding job! Val and the team completed the work quickly and efficiently without compromising on quality. The craftsmanship was top-notch, and the entire process was smooth from start to finish. Highly recommended!
Went in to Horizon Interiors just to start my tile search. I was redoing the a master bathroom shower. I found them while looking to see places that sold Daltile, which I originally used in 2008 when my bathroom was originally done. Dot was very helpful in helping me choose tile that would compliment already existing tile around the tub. Everyone there made it very easy to order, pay and pick up the tile. Even when I needed more due to a design change. Can't thank them enough for making this part of the project easy.
Excellent products and assistance. Dealing with Dorothy was a godsend. Her professionalism, enthusiasm, experience and assistance coordinating my Hunter Douglas window treatments made my experience easier
JO
JS O'Connor
Feb 26, 2015
First let me say that I only went to Horizon Interiors because they were close and as a consumer, I was unable to purchase a specific type of cabinet directly from a manufacturer. I went in to the show room and picked out exactly what I needed in short order, signed a contract, and put a 50% deposit down, understanding that the owner would be out to measure at my house later that week. Unfortunately after a few calls to them I found out that he was "on vacation." No one else would come out to measure, so I had to wait an extra week to even have measurements done.
I know the turn time on production from the manufacturer is several weeks, so I was prepared to wait for my order, but my frustration really began when I got a call stating that my cabinets had arrived in the showroom and were ready for delivery & install. "Great!" I thought. Unfortunately I was unable to find any time with the company to get the installation done. After a few times back and forth trying to find a time that I could meet them and take off work, I stopped hearing from them. Several weeks went by and I still didn't have a cabinet. I called multiple times over the next couple of weeks, but it seemed like they were dodging my calls. When I finally was able to get them on the phone, we found a time that I could take off from work to meet their installer at my home to get the cabinet in place. Once we were confirmed, I took the day off work and waited. No one showed up all day. I called the office several times and no one returned my calls. It wasn't until a week and several unanswered calls later that I was finally able to actually get someone in to install the cabinet as promised.
Then, after wasting months of time and missing an install appointment with no call or no show, they billed me for the full amount of the contract as if I hadn't given them a deposit at all.