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New England Spas Operations Center

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About

Hot Tub Store
Now Open in Westborough for Spa Supplies and Accessories Our Westborough location is open for walk-in shopping of water care products, filters, and spa accessories—no appointment needed. Interested in a Hot Tub, Sauna, Cold Plunge or Year-Round Pool? If you're looking to explore hot tubs, saunas, cold plunges or year-round pools (swim spas), at our Westborough location, please schedule an appointment to receive personalized assistance from one of our product experts. Call 800-258-5300 ext. 1, or email sales@nespas.com to schedule an appointment. You’re also welcome to visit any of our other four showrooms at your convenience—no appointment necessary.

Location

New England Spas Operations Center
45 Oak Street, Westborough, MA
01581, United States

Hours

Monday9:00 AM - 3:00 PM
Tuesday9:00 AM - 3:00 PM
Wednesday9:00 AM - 3:00 PM
Thursday9:00 AM - 3:00 PM
FridayClosed
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.