This profile is uncertified and using publicly sourced data
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Business Details
About
Self-Storage FacilityAutomobile Storage FacilityBoat Storage FacilityMoving Company
Otter Self Storage at 192 Cadwell Drive in Springfield, MA, offers secure, affordable storage with a variety of rental options. Conveniently located near I-291 and Westover Airport, our facility features drive-up access, 24/7 video surveillance, and various unit sizes ranging from 5x5 to 10x30, including options for vehicle, boat, and RV storage. Serving Springfield, West Springfield, Chicopee, East Longmeadow, Agawam, Wilbraham and surrounding areas, we provide flexible month-to-month leases and online account management. Rent or reserve your unit today on our website or by giving us a call!
Location
Hours
Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 8:00 PM
Sunday9:00 AM - 5:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.