Laundromax

Reviews

• CB

  Cynthia Clemons BSN,RN

  3 days ago
  5.0
  Always great service and great staff. As an employer these things are important to me. Thanks to your team
• JR

  Jamal Robinson

  May 8, 2026
  5.0
  Clean friendly staff
• JN

  Jari N

  Apr 27, 2026
  5.0
  Store is super clean! Staff is amazing! I love coming here!
• CB

  Cheryl Bass

  Apr 22, 2026
  5.0
  I had a truly positive experience working with Anton. He was very attentive, kind, and personable—exactly the kind of individual you hope to encounter, especially early in the morning. His professionalism and genuine friendliness made the interaction smooth and welcoming from start to finish. What stood out most was Anton clear commitment to providing a superior laundry experience. He focuses on efficiency, reliability, and delivering high-quality service, all while maintaining a personal and dedicated approach to his clientele. I’d like to thank Anton for the integrity he brings to his work each day. It’s evident that Anton takes pride in what he does, and it shows in the way he treats his customers. He is undoubtedly a valuable asset to this company. Sincerely, SPS Educator
• TJ

  Thomas Johnson

  Apr 13, 2026
  1.0
  On Saturday April 11th around 3pm at Laundromax on 315 Boston Rd in Springfield, MA, I experienced a form of discrimination by the employee on shift that day. I asked the employee (white female) can she unlock the bathroom door so I could use it. We then went to the door which we both thought someone might’ve been in the bathroom and leaned in to listen. Upon both of us leaning into the door to listen for the possibility of someone being in the bathroom, the employee immediately accused me of trying to steal the code she was putting into the keypad to unlock the bathroom door (there’s absolutely no reason why I would want the code to use the bathroom at all). She had a very nasty and condescending attitude towards me when in reality I wasn’t doing what she accused me of. After using the bathroom, I told her that I didn’t like the way she treated me and I wanted her name to make a report to her manager. She refused to give me her name then became belligerent towards me for no reason. She then asked me my name and I gave it to her with no problem. I was calm and respectful, but she threatened to call the cops on me and accused me of recording her (which I wasn’t recording her at all). She called her manager and I politely explained the situation to the manager. The manager was of no help and didn’t listen to a word I said at all, smh. I don’t usually make complaints or write letters, but I felt violated and accused/persecuted off of her assumptions. I feel absolutely disgusted by her behavior and I will continue to escalate this matter through the proper channels until I get some resolve.

Frequently Asked Questions About Laundromax