Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 553 Saint James Ave in Springfield, MA today! Our large selection of storage units, exceptional security, deliveries accepted, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Explore offerings from Extra Space Storage on 553 Saint James Ave in Springfield, with popular services available at this location.
6849 Services
6 items
Services
Self Storage
Extra Space Storage offers a wide range of secure self storage solutions for residential and commercial needs. Our storage units are rented on a month-to-month basis and come in a variety of sizes from 5x5 to 10x30 (with additional sizing available).
Online Payments
Extra Space Storage makes it easy to pay your storage rental bill online. Simply log into your account to access statements, make a payment, and more. You can make one-time online payments or even set up recurring payments.
Packing & Moving Supplies
Extra Space Storage sells packing and moving supplies like boxes, bubble wrap, packing tape, rope, moving kits, and more. We have all of the moving supplies you need for a successful move!
Package Placement
Extra Space Storage facilities can accept package deliveries on behalf of customers. For more information about package acceptance and placement, contact our team!
Deliveries Accepted
Some Extra Space Storage locations allow deliveries to be accepted. With delivery acceptance, a staff member will be available to accept your mail and keep it in a secure place until you pick it up.
Wide Drive Aisles
Wide-drive aisles provide plenty of space for larger vehicles and moving trucks to get in and out of Extra Space Storage when accessing outdoor and drive-up storage units.
Reviews
4.9
269 reviews
5 stars
259
4 stars
6
3 stars1
2 stars0
1 star3
BT
Betsaida Tanon
May 27, 2026
5.0
Eddie was awesome and very informative on how to setup the app and how to gain entry
RE
Robert Echevarria
May 15, 2026
5.0
Hope was great. Very polite and with great costumer service
KS
Kiara Sanchez
Apr 18, 2026
5.0
Thank you Eddie.service was amazing
ON
Orlando Norat
Apr 16, 2026
5.0
100% recommend storage unit. Excellent customer service.
AM
Alexis Murchison
Mar 23, 2026
1.0
If I could leave zero stars I would. WHATEVER YOU DO DO NOT DO BUSINESS WITH THIS STORAGE COMPANY. When I initially moved my stuff into this storage it was Feb 2025 and they gave me a promotion where my storage would be $280 every month but I would only pay $180 for the first 2 months. Cool thank you. Starting in I believe August of 2025 they increased my storage rent to $380 and only notified by mail, not email or call but they continently call and email every month when the bill is due but can only send mail when they’re increasing the rent? Ok. I called them and told them $380 is a ridiculous price increase jump out the blue and they tell me it’s because they have no more unit my size..okay what does that have to do with me? So they lower the price to $311. Okay fine what can I do? Lose all my stuff? No thank you so I’ll pay the increase. Fast forward today March 2026 I get an email that my bill is due and it’s $401..401????? WHAT? So I call them and I’m beyond annoyed and upset and they’re telling me they have to owe up with the market and it’s not just my bill that’s going up and we’re having a full back and fourth on the phone because they’re telling me that since it’s a month to month they can change the price whenever they want but however much they want. I’m a single mom and had to put my stuff in a storage due to postpartum depression and having to move to get help that I needed, so when I put my stuff in this storage with this company it was originally called BK storage and I had no issues with them but now that they have new owners it seems like they have new rules and no care that people have real lives and issues and can’t afford and $100 increase every few months so they can “keep up with the market” and what am I going to do? I have to pay it so I don’t lose me and my child’s belongings but for future reference they get no reference! Bad businesses and extremely unethical. Thanks for listening to my ted talk
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Springfield, Ludlow, Chicopee, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Saint James Ave and Tapley St.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access gate hours for Extra Space Storage?
The gate hours are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
During what hours is the on-site office at Extra Space Storage open?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturdays from 9:00 AM to 5:30 PM, and closed on Sundays.
Are there any holiday closures at Extra Space Storage?
Yes, the facility is closed on November 27, December 25, January 1, and July 4.
Does Extra Space Storage offer climate-controlled storage units?
Most facilities offer climate-controlled units for temperature sensitive items, but standard units without climate control are also available.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies including boxes are available for purchase online and at the facility.
Does Extra Space Storage provide boat and vehicle storage options?
Yes, there are outdoor, covered, and indoor storage solutions for boats as well as vehicle and RV storage options.
What payment methods does Extra Space Storage accept?
Payments can be made via American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Where is Extra Space Storage located in Springfield?
It is located at 553 Saint James Ave near the intersection of Saint James Ave and Tapley St.
What nearby places could I visit before or after my storage visit?
Nearby you can visit Dunkin' for coffee and snacks, Fresh Cut beauty salon for grooming, or Atlantis Fresh Market for convenience shopping and dining.
Are there services nearby for automotive needs if I am visiting Extra Space Storage?
Yes, nearby automotive services include Hancock Used Tire for tire repair, Aztec Automotive for repair and sales, and Payless Auto Glass for glass services.
How can nearby transportation services assist customers visiting Extra Space Storage?
Car rental agencies such as ACE Rent A Car and Sixt Rent a Car Springfield nearby offer transportation options if needed to facilitate your storage move.
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