BC
Brianna Cecere-Bono
Jun 6, 2026
I had a great experience with this storage company. The units are clean, secure, and easy to access. Suzanne was incredibly helpful, answered all of my questions, and made the process simple. She was also wonderful to talk to, and her excellent customer service made all the difference.
RC
Raymond Cho
May 29, 2026
A storage space experience doesn’t need to be this good but Suzanne was so friendly, helpful and knowledgable! And the facility is top notch and very user friendly!
CR
Cristin Rodriguez
May 29, 2026
Suzanne was really great and helpful!
KO
Kevin O'Donnell
May 28, 2026
I recently returned to North Reading Storage Solutions after first being a customer nearly 10 years ago, and I can honestly say the experience has been just as exceptional as I remembered. From the moment I came back, it was clear that customer care remains a top priority.
Suzanne, in particular, deserves special recognition. She is by far one of the friendliest, most supportive property managers I’ve encountered. She goes above and beyond to make every interaction welcoming and professional, and her attention to customers truly sets this facility apart.
The controlled environment gives me complete peace of mind when storing valuables, and the facility is always clean, secure, and well maintained. I also genuinely appreciate the thoughtful touches — like having snacks available for customers — which make visits feel personal and inviting rather than transactional.
One feature that has been especially valuable for me is access to the conference room. Being able to meet with out-of-town clients on-site has been incredibly convenient and adds another level of professionalism to the overall experience.
It’s rare to find a business that maintains such a high standard of service over the years, but North Reading Storage Solutions absolutely does. I highly recommend them to anyone looking for a secure, customer-focused storage solution.
JJ
John McRae Jr
Apr 28, 2026
I’ve had a great experience with North Reading Storage Solutions. The manager, Suzanne, is amazing, super friendly and genuinely easy to work with. The facility is always clean and well-maintained, which makes a big difference.
One feature I really appreciate is the drive-through access, especially during bad weather. They also have multiple elevators, so you’re not stuck waiting, and carts available to make moving things much easier.
A nice bonus is the conference room you can book, complete with a coffee machine. Such a thoughtful perk!
Overall, they offer excellent features at a fair price. I’d definitely recommend them if you’re looking for storage in the area.