The standalone 15 acre, 87,000 sq. ft. Milford Parts Operation houses 220,000 line items. It is a distribution hub for our entire company, and our team has one goal – Getting it right the first time, every time. Of course, that goal makes perfect sense – it’s expensive to have a machine, generator or engine down while you’re waiting for the part you need, and we’re committed to reducing our customers’ downtime as much as possible. So whether we’re fulfilling an order from an external customer or from an internal one (our own service technicians), we aim at doing it right the first time, every time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.