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Pye-Barker Fire & Safety

3.3
(8 reviews)
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Business Details

150 Pittsfield Road, Lenox, MA
01240, United States
(413) 445-4030
https://pyebarkerfs.com/locations/pittsfield-ma/

About

Security System SupplierFire Protection System SupplierAccess Control SystemFire Protection Equipment SupplierHome Automation ServiceVideo Surveillance EquipmentPye-Barker Fire & Safety
Pye-Barker Fire & Safety, formerly Alarms of Berkshire County, delivers commercial security and life safety solutions for businesses throughout Pittsfield, Berkshire County, and Western Massachusetts. Our team specializes in designing, installing, monitoring, inspecting, and servicing access control, video surveillance, intrusion detection, alarm monitoring, and integrated security systems. We work with healthcare facilities, schools, manufacturers, government agencies, commercial properties, and multi-site organizations to create reliable security solutions that fit their operational needs. Combining trusted local service with the resources of a nationwide provider, we help organizations protect people, property, and business continuity.

Location

Pye-Barker Fire & Safety
150 Pittsfield Road, Lenox, MA
01240, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
11/26/20268:00 AM - 5:00 PM
11/27/20268:00 AM - 5:00 PM
12/25/20268:00 AM - 5:00 PM

Reviews

3.3
8 reviews
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  • CG
    Christina Gordon
    Jul 29, 2025
    1.0
    Monitoring was declined in 2020 because we were told we’d need an entirely new system installed, the system was 10 years old at the time. I know many people who have systems that are 30+ years old and are still receiving monitoring. You’re just out to make money and care nothing about people’s safety.
  • MM
    Mark Morris
    Jan 23, 2024
    2.0
    While using their monitoring service they performed well for me. When I stopped the monitoring service due to cost and asked them about re-programing of my home alarm so I could still use it local they would not help me. They will not help you if you are not on the monitoring payment plan even if you want to pay for their services. That is terrible customer service and now I will never want to do business with them again due to their lack of customer service and willingness to help me. I had used them for 25-years. I guess they no longer want my money.
  • MW
    Melinda Davis Wingate
    Dec 28, 2021
    1.0
    This is a dangerous company. It was fine until we needed it. Our fire alarm went off and there was no response from the company. I repeat, no response. Thank God we knew what to do. I called to find out what had happened, and I was told there was no alarm on their side. He said “something may be wrong,’ and recommended I call when the office was open. I have had terrible experience calling this company. Several months ago, I called to have my system upgraded with new services. No one called back until I asked to speak to the person in charge. He was walking by and took my call. He apologized profusely, said he would get to the bottom of it, and said if I continued to have a problem, I should get in touch with him directly. After 4 emails to him over a month, including the last one with an exasperated subject line Please Please Please, I received no response. I have, of course, cancelled this service, but remain astonished at the incompetence of a company I pay for Security. Be careful,
  • RG
    Ron Gerber
    Jan 13, 2019
    4.0
    Excellent customer service
  • LB
    Lucy Baldwin
    Aug 14, 2016
    5.0
    We have used for many years.
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Frequently Asked Questions About Pye-Barker Fire & Safety

What types of fire and safety services does Alarms of Berkshire County offer?

Alarms of Berkshire County specializes in fire, safety, and security services including installation and maintenance of portable extinguishers, restaurant fire suppression, special hazard systems, fire sprinklers, fire alarms, physical security, access control, CCTV, and intrusion detection.

Does Alarms of Berkshire County provide emergency services?

Yes, they offer 24-hour emergency service to ensure your safety needs are met at any time.

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