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Business Details
About
LaundromatCleaning Services
Neptune Laundromat is a professional laundromat and garment care facility serving the East Boston community.
We provide specialized wash, dry, and fold services, including expert comforter cleaning and high-capacity 90-pound washers for bulky loads.
Our facility features an advanced o-zone sanitizing system for superior hygiene and offers discounted self-service pricing during happy hour on Tuesday, Wednesday, and Thursday mornings.
With over 26 years of local authority, we are a fully attended store focused on quality control and stain removal. Amenities include free Wi-Fi, climate control, major credit card acceptance. Our universal laundry cards offer seamless access across all locations. Visit us for a professional laundry experience.
Location
Hours
Monday5:30 AM - 12:00 AM
Tuesday5:30 AM - 11:00 PM
Wednesday5:30 AM - 12:00 AM
Thursday5:30 AM - 12:00 AM
Friday5:30 AM - 12:00 AM
Saturday5:30 AM - 12:00 AM
Sunday5:30 AM - 12:00 AM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.