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Ferguson Home

3.9
(52 reviews)

Business Details

85 Terrace Hall Ave, Burlington, MA
01803, United States
(781) 202-0046

About

Bathroom Supply StoreKitchen Supply StoreLighting StoreAppliance Store
Welcome to Ferguson Home in , your local showroom for premium kitchen and bath products, luxury fixtures, and home design inspiration across Burlington. Explore faucets, vanities, bathtubs, shower systems, and lighting displayed in thoughtfully curated vignettes. Our knowledgeable associates work with homeowners, designers, and builders to create beautiful, functional spaces. Start planning your visit on our website or browse our vast selection of inventory. Ferguson Home in : where exceptional design meets expert service.

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

Ferguson Home
85 Terrace Hall Ave, Burlington, MA
01803, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed
11/26/20269:00 AM - 5:00 PM
12/24/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
12/26/202610:00 AM - 2:00 PM
12/31/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
1/2/202710:00 AM - 2:00 PM

Reviews

3.9
52 reviews
5 stars
29
4 stars
10
3 stars
2
2 stars
1
1 star
10
  • MR
    Mariluz Regalado
    Sep 3, 2026
    5.0
    I had a excellent experience at furgeson home. Armando pena was extremely helpful, professional and knowledgeable. He took the time to listen to what I needed, answered all my questions, and made all the entire process easier and enjoyable. His attention to details and excellent costumer service really stood out. I truly appreciate his help and highly recommend furgeson Home, especially Armando pena
  • LN
    Luciana Norian
    Sep 3, 2026
    5.0
    The Burlington showroom is very nice and has a great selection of plumbing fixtures, tubs, lighting, vanities and kitchen appliances. I had Armando helping me out and everything has gone incredibly smoothly and he was very patient and knowledgeable. I purchased several plumbing fixtures, sinks, vanities, toilets, a soaking tub, door hardware, etc. Everything has been delivered without any issues. It's really helpful to have one place where you can see everything put together. Their website is also super easy to use and stay organized. I wouldn't hesitate to go back if I needed to make another purchase.
  • SB
    Simon Bateman
    Sep 2, 2026
    5.0
    Ferguson Home have provided us with many quality products during the construction of our new home including appliances, fixtures and fittings. Their prices have proved to be competitive and their supply and delivery service reliable. Given the large number of items required for a new home each requiring evaluation and personal preferences we found the guidance, knowledge and assistance from Braedon Gold to be of great help...THANK YOU!
  • TA
    Taylor Anderson
    Aug 21, 2026
    1.0
    ⭐ 1/5 Our experience with Ferguson Supply has been extremely frustrating. We discovered that another contractor was allowed to make purchases using our company account. We have also had multiple issues with credits that were supposed to be processed but were not, resulting in inaccurate account balances and additional time spent reviewing and correcting our records. Trying to resolve these issues has involved repeated back-and-forth communication that, in our experience, has been unnecessarily argumentative and unprofessional. Rather than receiving clear answers and timely resolutions, we have had to continually follow up on problems that should have been handled correctly from the beginning. As a plumbing and heating contractor, we depend heavily on our suppliers for accurate billing, proper account controls, and professional communication. Based on our experience, Ferguson has fallen significantly short in all three areas. We have spent far too much time correcting account issues that should never have occurred, and unfortunately this has seriously affected our confidence in continuing to do business with them.
  • DA
    Doug Anderson
    Aug 19, 2026
    1.0
    I rarely leave reviews like this, but after my experience with Ferguson, I feel other plumbing contractors should know what they may be getting into. I own a local plumbing company, and dealing with Ferguson has been one of the worst experiences I have ever had with a supplier. In my experience, the level of disorganization, poor communication, and lack of accountability has been unbelievable. We have dealt with conflicting information, things not being handled the way we were told they would be, and situations where it seemed nearly impossible to get a straight answer. When you're running a plumbing company, you depend on your suppliers to be organized, accurate, and dependable. Mistakes and poor communication don't just create an inconvenience—they cost contractors time, money, and credibility with their own customers. What has bothered me most is the lack of trust I now have in what we're being told. Based on our dealings with this location/team, I have found their business practices extremely frustrating and, in my experience, dishonest. When problems arise, instead of feeling like someone is taking ownership and working to make things right, we've been left dealing with confusion, excuses, and unnecessary headaches. I've worked with plenty of vendors and suppliers over the years, and problems occasionally happen everywhere. What separates a good company from a bad one is how they handle those problems. Our experience with Ferguson has been exceptionally poor. For a company that depends so heavily on relationships with local plumbers and contractors, I expected much better. After what we've experienced, I would have a very difficult time trusting them with anything important to my business. Other contractors: document everything, double-check everything you're told, and don't assume something has been taken care of just because someone says it has. Extremely disappointing experience.

Frequently Asked Questions About Ferguson Home

How long do I have to return an item?

For most items, you may initiate a return for refund of the purchase price (not including shipping) within 90 days of receipt. Items cannot be returned or exchanged after 90 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.

Which items are eligible for return?

*Most items can be returned within the stated time frame for a refund (see EXCEPTIONS list below). To qualify for a general return, the item: Must be in resalable condition Must be free from scratches and/or defects Must not have been installed Must be in the original manufacturer’s box and packaging and be free of writing. Must not be missing pieces Must not be clearance/liquidations/closeout EXCEPTIONS Certain product categories have specific returns policies. Tile & Flooring Appliance Furniture

Brand Certified Facts from Ferguson Home

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Certified October 11, 2026Yext Knowledge Graph
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