American Factory Direct Furniture is a third generation family owned and operated business. Owners Bob and Billie Comeaux have kept the original business philosophy that Bob's father started in 1937, but with an added twist. Bob's father was known in New Orleans as "The Discount King". When Billie joined the business, it brought the designer look. Their concept is simple: "A designer look at factory direct pricing with local service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.