Dependable Appliance Repair

Reviews

• SS

  Scott

  4 days ago
  4.0
  I had trouble getting my refrigerator warranty. Ken was the only one that could come out and write it up and eventually find God taken care of, but I still had a problem with my icemaker. Would you help out to get that taken care of too? I appreciate his work and effort thank you.
• AL

  Abby LeBlanc

  Jun 1, 2026
  5.0
  Very helpful with getting pricing and information for my on my gas range repair! We opted to buy a new range but I was very pleased with their knowledge of my issue and guidance! If we need warranty work in the future I will Definitely be calling!
• CK

  Cherelle K

  Mar 20, 2026
  1.0
  I had an extremely frustrating experience with this appliance repair company regarding my washer, and unfortunately, the issue remains unresolved after nearly three months. The initial service visit took place on January 9, and I was told the repair would be completed by January 15. However, I received no follow-up. When I was finally able to reach someone weeks later, I was told the part had been delayed—well beyond the original completion date. After approximately two months, the part was finally installed, but the very next day, the washer displayed the same error message. This raised concerns about the accuracy of the initial diagnosis, especially since the first technician only assessed the machine briefly during a wash cycle. A second technician came out and was very polite, but there was still no clear or confirmed diagnosis. After speaking with the owner, I was told the part would be reordered and replaced again. That was about three weeks ago, and since then, communication has once again broken down. I have made multiple attempts to follow up with no response. When I finally reached the owner earlier this week, I was told I would receive a follow-up the next day, which never happened. When I called back, I was told I was “scheduled” for a day that had never been communicated to me. At this point, I requested a refund be issued to the agency that initially covered the repair. As a foster parent with three children in the home, going this long without a working washer has been incredibly inconvenient. Overall, this experience has been marked by poor communication, delayed service, and a lack of accountability. I cannot recommend this company based on my experience.
• TW

  Trey Woodrum

  Oct 10, 2019
  5.0
  Tyrone was fantastic - probably the best experience I’ve had in a home service company. Would highly recommend him from Dependable Appliance. I will request him specifically if I need repairs again. Honest, efficient and was looking out for my best interest as a customer.