This profile is uncertified and using publicly sourced data
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Business Details
About
Self-Storage FacilityBoat Storage FacilityMoving CompanyMoving Supply StoreRV Storage Facility
On Track Storage was recognized on the Inside Self-Storage Top Operators 2025 list. We are headquartered in Paducah, Kentucky, with over 47 storage facilities owned and managed across Kentucky, Illinois, Missouri, and Kansas. At On Track Storage, we offer secure self-storage units at affordable rates with easy payment options including online, in-person, phone and autopay. With truck rentals and moving supplies we meet all of your moving needs. We understand the importance of your personal belongings, which is why we prioritize keeping your items safe and secure. Choose On Track Storage and Property Management for reliable and trusted storage solutions.
Location
Hours
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
Sunday7:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.