We had C&S replace our liner and pump. They did an excellent job of smoothing out the bottom of the pool and installing the liner. Highly recommend!
TB
Todd Blevins
Sep 2, 2020
1.0
You’re better off taking your business anywhere else. Took them nearly a month to install a pool liner. Had to call literally every day to get them to finish the job only to get the constant “We’ll be out there tomorrow” runaround. To make matters worse, they took my drain hose and it took almost another month to get that back. They left packaging laying around my yard on multiple occasions and I found a couple of their drill bits by the pool drain after they had finally finished.
I would really look elsewhere, especially if they tell you Darryl will be doing the work.
DM
Davis Meade
Jun 11, 2019
1.0
Highered CandS pools to balance my pool and replace a pressure gauge. While here I asked them to see if they could fix a small drip coming from the release valve from my heater, upon attempting to fix the problem, the drip was turned into a full on gush, to the point that my pool is currently unable to be run. When I asked that they get the leak back into the condition it was they arrived they became extremely agitated, claimed it was already like that when they got there. They proceeded to yell and curse at me when I insisted that they return it to the state it was in before they arrived. I made it clear that I did not expect them to fix it immediately if they did not have the proper tools. However, I guess that was unacceptable as Ryan proceeded to tell me how bad I was at keeping a pool since all my chemicals were at zero...
Luckily I have video and audio security footage to back me up.
Overall very rude technicians who are unwilling to take responsibility for their mistakes, and even worse are unwilling to fix them.
Frequently Asked Questions About C & S Pools Service
Do you guys offer pool construction services?
Absolutely. We specialize in custom in-ground pool construction, tailoring each project to meet our clients' specific desires and requirements.
Why should I choose you for pool services?
C & S Pools Service brings over three decades of family-owned business experience and a century of combined expertise to the table. Our approach is customer-centric, offering fair pricing, honest recommendations, and flexible service plans. We prioritize cost-effective solutions, such as repairing pumps when possible, and provide convenient options like monthly chemical delivery for DIY maintenance. Our goal is to ensure you enjoy your pool for years to come, with services tailored to your specific needs.
How often should I change my filter media?
For optimal performance and water quality, we advise replacing your filter media every three years. This regular maintenance ensures your filter operates efficiently and your pool water remains crystal clear.
How long does the pool construction process normally take?
Typically, the pool construction process spans three to five weeks, weather permitting. Inclement weather, particularly rain, can extend this timeline. A single rainy day may cause a delay of a couple days, as materials need time to dry. Extended periods of rain can significantly impact our ability to pour concrete or complete other crucial steps in the construction process.
Do you offer custom pool construction services?
Yes, we specialize in custom in-ground pool construction tailored to your specific desires and requirements.
What makes C & S Pools Service a good choice for pool services?
With over 30 years of family-owned experience and a century of combined expertise, we offer customer-centric services including fair pricing, honest recommendations, flexible plans, and convenient options like monthly chemical delivery.
How often should pool filter media be replaced?
We recommend replacing your pool filter media every three years to maintain optimal performance and clear water quality.
How long does pool construction usually take?
The pool construction process generally takes three to five weeks, depending on weather conditions, especially rain which can cause delays.
What are your regular business hours?
Our hours are Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and we are closed on Sundays and major holidays.
Where is C & S Pools Service located?
We are located at 233 Two Oaks Drive, Nicholasville, KY 40356, USA.
What payment methods do you accept?
We accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Which well-known pool equipment brands do you work with?
We work with brands including Jandy, Pentair, Hayward, Natural Chemistry, EZ Clor, and Frog.
Are there any nearby places of interest I can visit around C & S Pools Service?
Yes, near us you can find conveniences like Dynamic Hose Solutions Inc for home improvement, Daily Grind restaurant for a meal, and Voyage Strength Studio if you’d like to exercise before or after your visit.
How can nearby automotive services benefit customers visiting C & S Pools Service?
Nearby automotive businesses such as Becknell’s autobody and Grindle Auto Group offer repair and maintenance services, making it convenient for customers who need vehicle care while visiting or waiting near the pool service location.
Are there pet-related services near C & S Pools Service that customers might find useful?
Yes, customers can find pet stores and services nearby like PupGear Pet Products and Beer, Brewing, & Bytes, ideal for pet supplies or services during their visit.
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