Brand Certified
Lowe's Home Improvement
4.1(2286 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
4930 Norton Healthcare Boulevard, Louisville, KY
40241, United States
Certified by Lowe's Home Improvement • May 17, 2026
(502) 420-1452
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/KY-Louisville/2245
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Louisville, KY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Lowe's Home Improvement
4930 Norton Healthcare Boulevard, Louisville, KY
40241, United States
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
2,286 reviews
5 stars
1,269
4 stars
529
3 stars
207
2 stars
78
1 star
203
- RBRajesh B3 days ago5.0Excellent customer service and a great selection of home improvement products. The store was clean, organized, and the staff was very helpful. Found everything I needed quickly. Highly recommend Lowe’s for all home projects!
- GSGreg StierleMay 12, 20265.0I come here a lot. Often I come here after leaving the Westport Rd., Home Depot disappointed. The selection here is so much better and I have only had good interactions with employees at this location. Shingles are a couple dollars cheaper here with a much better selection.
- EGEarl GriffinMay 9, 20263.0Truck Driver here. Drivers enter from the north entrance. Drive around back of building to the docks on southwest corner. Slide tandems all the way forward or you wont make it around back. Plan on curb jumping on your way out.
- CBCarol “carolintallahassee” BisigMay 5, 20263.0My husband loves Lowes, what man doesn't. We found a lot of plants that I wanted for my kitchen garden, all of those herbs that I love to cook with, were easily found at better prices than at any local nursery. The reason for a three instead of a five is that you cannot ever find someone to help! No employees wanted to answer questions and the checkout line was ridiculously long for 10 a.m., local nurseries here I come. I rather pay more, and receive help than spend way too much time looking for simple items. No wonder I order so much online. Thank you. carolintallahassee
- MHMo HApr 27, 20261.0Im sure the ppl might be great, but no one is available to answer the phone when. You call to ask a question that their website doesn't assist with. The Ai chat bot they have answering the phones is worthless as well. Doesn't understand prompts and hangs up instead of helping you
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Louisville offer?
Lowe's offers a wide range of products including appliances, tools, paint, flooring, plumbing, outdoor equipment, and more. They also provide installation services such as carpet, cabinetry, doors, and HVAC.
What are the store hours for Lowe's Home Improvement in Louisville?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours may vary, with some days closed or having reduced hours.
Does this Lowe's location offer in-store pickup and delivery services?
Yes, Lowe's in Louisville offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Louisville?
They accept major credit cards including American Express, Mastercard, Visa, Discover, Diners Club, as well as cash and checks.
What is the best way to return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return through your Order History. In-store returns require proof of purchase at the customer service desk.
Are there any nearby places I can visit after shopping at Lowe's Home Improvement?
Yes, you can visit nearby LongHorn Steakhouse for a meal or stop by Von Allmen Dairy Farm House, a local landmark and historical site, for a unique experience.
How can nearby places like Blue Rhino Propane Exchange complement my visit to Lowe's?
After purchasing propane or grilling supplies at Lowe's, you can conveniently exchange your propane tanks at Blue Rhino Propane Exchange, which is located nearby.
If I need locksmith services while visiting Lowe's, where can I go nearby?
minuteKEY and Minute Key, nearby key and locksmith service providers, can assist you with keys or lock issues conveniently during your Lowe's visit.
Does Lowe's Home Improvement store provide support for customers who speak languages other than English?
Yes, Lowe's offers services in English and Spanish, and in-store translation services are available for other languages to assist customers effectively.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website