Brand Certified
Lowe's Home Improvement
4.2(810 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
81 Commerce Drive, Hazard, KY
41701, United States
Certified by Lowe's Home Improvement • May 17, 2026
(606) 435-7040
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/KY-Hazard/1819
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Hazard, KY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.2
810 reviews
5 stars
447
4 stars
210
3 stars
79
2 stars
24
1 star
50
- OSOwen Staggs1 day ago1.0Worst Lowe's store I have ever experienced. Just moved to the area and went there TWICE to purchase a washer & dryer...couldn't get a single person to assist. As I was leaving the .anager saw the frustration and asked if everyone was was OK, I explained the problem, he apologized and said he'd address it and ask for him next time if a problem. Went and purchased from Home Depot. Went back 2 days later to get a cord for the range, the same manager walked by after waiting another 30 minut3s for help and asked if he could help..as I was saying Yes, he just continued walking on by. So I guess his asking was just habit. Purchased off Amazon while in the store. Went back 2 weeks later for a lawn mower and tiller. SAME experience, not a sole responded to pages or offered to help, stood around on their phones or talking in their groups. Left again and purchased from Ace Hardware in Jackson. Just tried again for their Kobalt Drill and Impact driver combo sale they had going on, once again, nobody helped or answered the pages. I couldn't get the item and check out because it was locked in the cage. Left and purchased a different set from Home Depot and had delivered .....see the theme!!! It was bad enough that I sent an email to corporate and of course, generic response apologizing but surprisingly, they kind of blamed the store's location as an excuse. Lesson learned. If you have to, go ahead just know you will be on your own and don't expect much help. I will compliment one young lady in lawn and garden who checked me out. She saw me loading 16 bags of mulch and a disability, God bless her she at least offered to assist. She was excellent in checking out and genuinely seemed courteous and polite. I believe her name was Breanna maybe. Either way, Thank You for being the absolute ONLY bright spot for an otherwise really horrible excuse for a Lowe's store. Do Better People, it's kind of your job when you chose to work at a Home Improvement store.
- PPPreston PridemoreMay 12, 20261.0This place is an absolute joke when it comes to customer service I waited for 15 minutes before having to flag down a worker in lumber for wood and waited 10 minutes in the drill aisle waiting for someone to get me a drill which never showed up don’t come here unless you can get the items you need yourself
- AUAshes Between UsMay 7, 20265.0April (ape) went above and beyond today I hope that I see her again when I return back to Lowe’s, she was helpful, honest and very informational, and she was so friendly and had such a welcoming smile
- EJErica JoApr 30, 20262.0The "free air" machine let the air out of my tires instead of putting air in!
- RRRudyApr 22, 20261.0Ordered mulch to be delivered. Third party was hired by lowes. Sent picture of unloading in tractor supply parking lot. Ripped off. Sent me a photo for mockery. Lowes says is not thier problem. No refund and lost 100 dollars.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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