This profile is uncertified and using publicly sourced data
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Business Details
About
Appliance StoreKitchen Supply StoreLaundromatMattress StoreRefrigerator Store
Welcome to Appliance Factory, Florence's premier destination for top-quality home appliances, conveniently located at 7957 Mall Rd. Whether you are remodeling your kitchen with a modern refrigerator, oven, and dishwasher, or upgrading your laundry room with a new washer and dryer set, our showroom features the industry's most trusted brands at unbeatable prices. Proudly serving Boone County and the Northern Kentucky region, our experienced team provides exceptional customer service and expert guidance to help you find the perfect fit for your budget. Stop by our Mall Road store today to explore our massive inventory of reliable appliances and see why we are Florence's go-to local appliance experts!
Location
Hours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.