Great selection of holiday decorations
Live down the street and always happy with the customer service from the associates and always disappointed with the help from the management. This last time a group of us were outside in a line trying to check out in the garden center. The associate running the register had her computer freeze up. We listen to her radio her manager and her manager came through the radio apathetic and not caring. The associate kept trying to troubleshoot and reach out to the manager for assistance with the manager, telling her to figure it out on her own. Finally, the associate was able to and got the line moving again. We heard the management give the excuse of we are understaffed today. That may or may not have been true, but the apathy this manager showed an associate that had claimed to only be working there for one month was completely inappropriate and not something I would expect from management at any level, at any job. Will be going across the street to Home Depot from now on.
CW
Chris Wilkinson
Sep 9, 2026
I paid Lowe's to install a new dishwasher and remove the old one. Instead, I was left to finish the job myself.
The subcontractors showed up two and a half hours late, at 6:30 PM, and admitted they still had three more jobs lined up that night — so it was obvious from the start that I wasn't getting their full attention. When removing the old dishwasher proved even slightly difficult, they didn't bother troubleshooting. I offered several alternative approaches myself, and they dismissed every one of them without even trying. It was clear their only goal was to get out the door and move on to the next appointment, not to actually complete the work I paid for.
The result: I'm now stuck with an old, unhooked dishwasher and a new one sitting in a box in the middle of my kitchen. I have to remove the old unit and install the new one myself — the exact job I hired professionals to do. On top of that, I now have to figure out how to dispose of the old dishwasher myself, since my regular trash service won't take it.
This isn't a minor inconvenience — it's a completely unfinished job that I paid for and now have to redo on my own time, with my own labor, and at my own expense to figure out disposal. If Lowe's is going to outsource installation to subcontractors who won't put in a genuine effort, they shouldn't be selling these services in the first place. I would not recommend using Lowe's for appliance installation. I recommend you pay the extra fee and hire a plumber to do the work.
BB
Brian Beaman
Sep 7, 2026
Went in to purchase a new dish washer. Customer service was really nice and very helpful. Due to our low countertop, we needed to make sure we purchased one that would fit. They were able to find us a few on display (and a few in stock in the warehouse but not on display) that would work for us. Decent price (I think), got it delivered, and it fit - no problem.
We signed up for their credit card to pay for it, which gave us good terms. However, I missed a payment (this is on me). So, after I discovered my error, I went on the Synchrony Financial website (Lowes bank) and paid everything in full and walked away. Then, 7-8 days later, another charge was added, which I didn't notice until this too received an overdue charge. When I called, they were not helpful at all, but again I paid everything left in full, but the Synchrony Financial person still couldn't guarantee I wouldn't receive another extra charge and told me to check back.
So, to sum up, Lowes was great; but their choice of banks for their store credit card (Synchrony Financial) was a bad company decision. I can say I will probably never finance thru them again.
JI
Jhon Isoldi
Aug 15, 2026
This review is not about customer service or a purchase. It is specifically about the Lowe’s Kids Workshop at this location, and I want to congratulate the person or team responsible for organizing it.
Lowe’s Kids Workshops have always been one of my favorite activities to do with my kids, but after visiting different locations, I can say that the experience is definitely not the same everywhere. Some Lowe’s stores are barely prepared for the workshop, and I have even visited locations where they did not have proper tables for the kids to build their projects.
This location is completely different.
The organization, preparation, setup, and overall atmosphere are phenomenal. You can clearly see that someone is putting real effort into making this a special experience for the children instead of simply handing them a kit.
The kids have a comfortable place to work, everything feels organized, and the activity actually feels like an event created for them. As a parent, that makes a huge difference.
I used to say Lowe’s Kids Workshops were my favorite, but now I can honestly say that the Kids Workshop at THIS Lowe’s is my favorite. This store has earned my loyalty because of the effort they put into creating a great experience for families.
Kids remember these moments. They remember building something with their own hands, using the tools, following the instructions, and feeling proud when they finish their project. These workshops encourage creativity, patience, confidence, and an interest in building.
I especially want Lowe’s management to recognize whoever is responsible for this workshop. The difference between this location and some other Lowe’s stores is incredible.
Other locations should honestly look at what this store is doing and use it as an example of how the Kids Workshop should be organized.
Five stars for the Lowe’s Kids Workshop at this location. Phenomenal job. Please keep it going!
