For over two decades, SureGlow Stove and Chimney has been the trusted expert in Kansas City for fireplace and chimney care. Specializing in comprehensive services from professional chimney sweeping and detailed inspections to a wide range of repairs, their skilled team ensures the safety and efficiency of your fireplace system. They are also a premier destination for those seeking new stoves, offering a curated selection and expert installation to enhance the warmth and ambiance of your home. SureGlow is dedicated to providing superior masonry and chimney solutions built on quality and a commitment to customer satisfaction.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.