Smith Appliances

Reviews

• RG

  Regina Gates

  Mar 31, 2026
  1.0
  Had the worst experience with smith appliance in Warsaw terrible business that doesn’t stand behind fixing things they damage.
• JK

  Jamie Kinne4

  Dec 24, 2024
  5.0
  Very knowledgeable!
• LS

  Leeann Smith

  Nov 4, 2023
  5.0
  Great customer service and something for everyone’s budget.
• BS

  Bambi Swope

  Apr 10, 2023
  5.0
  Very honest people.
• HF

  Heather Fox

  Dec 3, 2021
  1.0
  I purchased a refrigerator and dishwasher from Smith's appliance which totaled a $3000 purchase. I WILL NEVER DO BUSINESS WITH THEM AGAIN!!! I have never been treated so poorly by the owner of a business. I originally went into store inquiring about a new refrigerator. I had told the sales lady about a problem with our dishwasher in casual conversation. I specifically said we had a plumbing problem. I was quickly sold a dishwasher too and reassured they can handle the problem. I would not need to hire a plumber. Installation day came and the installers (which were very nice and professional) told me, I had a problem. They do not handle such issues generally and they are not plumbers. The installer was very nice, and we came up with a solution, so the dishwasher could get installed. I will later have to hire a plumber to fix the overall problem (which i am fine with). This was satisfactory to me, and he went back to store to get parts. This is where everything fell apart. I received a phone call from the owner, yelling at me. She was extremely rude and basically called me a liar. She told me no one on her staff said that and they do not do plumbing. She said she asked her staff and they said no one promised that. Not alone is the owner rude but the sales staff lie. Now, I understand things can happen; however, she never called with intend to fix the problem. She just called and yelled at me. I offered to cancel the dishwasher if it was going to be a problem and her response was "we'll see how it all ends". In the end, the installer was able to install the appliance; but I have never felt so humiliated in my life.

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