Aptive Pest Control

Reviews

• JG

  Jazmine Gonzalez

  3 days ago
  1.0
  It was terrible. Skylar was supposed to come spray inside and came inside to look at the aunts getting inside and called my house dirty and then left I have it on camera it was embarrassing and I'm firing this company. They never came back to spray either they were here for 6 minutes
• AS

  Ali son

  Aug 14, 2026
  1.0
  I think all the 5 star reviews have to be bogus. there are lots of bad reviews on reddit and social media. my partner fell for their door to door crap. luckily we didn’t have difficulty canceling like lots of reports. but of course had to pay a $200 cancellation fee. they might provide good service but i don’t like predatory sales practices and i really don’t like fake, paid for online reviews.
• NN

  Nicholas Nance

  Aug 10, 2026
  1.0
  I had originally set up a service back in June, when the technician came out he had to confirm a few details. Not sure how or why but my debit card was attached to a different account with different contact information and address. when I called up to try and get the issue resolved, they were unable to help me and stated the other account holder had to call in and get the card removed. I explained and gave details about my card info and charge history, and they confirmed it but stated they are unable to pause or remove the card for the unknown account unless the phone number associated with that account called up and requested it be removed. So now from what I was told, I will continue to be charged every month unless that person calls up and gets it removed.
• LL

  Liliya Lyubchyk

  Aug 10, 2026
  1.0
  The reason i would give one star: The problem with wasps was not resolved. We started in may/ april and they came in several times. Wasps nest was still there. My husband actually went on side of roof, evacuated the nestand sprayed with chemicals from homedepot. 2. When I called the cust.service they spoke to me very nicely trying to convince to stay and lower the charges, giving a discount. I asked to have that discount applied to my outstanding balance instead, why not if I am one “unhappy customer”. They said no. Tone of voice has changed, representative rushed the conversation, said you have to pay what you have owned even though the problem was not resolved. He said “we email you the bill have a nice day” - without letting me respond “lets check the email you have on file, where you are sending this all?! 3. So what makeso one company stand out is how they treat “ issues” . Aptive treats you nice unti you pay and happy but if you voice the issue they would convince you to stay offering lower the price- but service and vision is the same right- problem was not resolved for several times untill we as customers took cake of it!They dont take credits for that. So never comming back to them And sharing this with my neighbors!
• RC

  Rick Cheek

  Jul 28, 2026
  1.0
  What a scam! A sales representative for this pest control service was going door to door here in Portage, Indiana. We were signed up for a 2 year service at $79 month. The service was not working out for us, so we cancelled. My wife was then threatened with a $199 early termination fee. We have since learned they were selling door to door without a permit from the City, and I have tried to amicably part ways with this company. Nope! They are going to strong-arm us to finish 12 of the 24 months or face the termination fee. After numerous call center conversations attempting to find someone connected to the local Merrillville Address listed, it proved impossible. I would rather deal with vermin and insects than predatory companies such as Aptive! Shameful 3rd party shell games of hiding behind a call center with little to no accountability. You will get my last $138.00 payments but let’s be clear. This is not customer service, it is Exploitation. Where does the money Go? Why can’t you provide me with a customer service person locally to speak with? Who should be held accountable for these strong-arm tactics? How many other towns and cities have you canvassed without obtaining permits? Do you target honest working people and senior citizens?

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