Brand Certified
Lowe's Home Improvement
4.1(1925 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
4005 South Lafountain, Kokomo, IN
46902, United States
Certified by Lowe's Home Improvement • May 17, 2026
(765) 453-1000
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/IN-Kokomo/0357
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Kokomo, IN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
1,925 reviews
5 stars
1,042
4 stars
479
3 stars
190
2 stars
74
1 star
140
- CHCindy Harpe4 days ago1.0I’m sorry to complain but I found my proof of purchase for an item and it was four days past the 90 days and the girl said I must speak to a manager and I was on hold for 10 minutes waiting for a manager to come which he never did. I always believed Lowes was a good place to shop, but just moving I had some returns to make so I went to Home Depot before I went to Lowe’s and the return was very quick and easy and no problem but Lowe’s they are very strict and not exceptions and their customer. Service isn’t very good so I would recommend to everyone to go to Home Depot ornMenards to get good customer service and people that treat you honesty, with respect and compassion!!!!
- JBJim BoneMay 12, 20261.0terrible service. Misleading products and delivery times on their app. A manager that needs to get a new job, as her customer service skills are terrible and her knowledge is extremely low on her own products and app. Got absolutely no where, as usual, with an issue I came across with misleading information from their own app after spending nearly $700 and arranging for a vehicle to pick up an item that wasn’t even ready, and won’t be for weeks, despite their website saying otherwise. Instead of meeting me with a solution, the manager interrupted me and was extremely dismissive of my problem. I will be shredding my Lowe’s card, closing my account and never coming back. I highly recommend anybody else to go to Menards and avoid this trap.
- DTDana TurnerApr 15, 20265.0Went into store today Lawn and Garden and Max was on it!!! He saw us and did not hesitate to help us out! Choosing mulch and garden soil at the best price! Then he loaded it all up for us!!! Lowe’s he’s a keeper! Hate to say it, but that was probably the first time someone came up to us before we looked for help! Max thank you keep doing what you’re doing!!
- PMparker mehligApr 13, 20261.0this lowes in particular is like purgatory. every time i have to go there i lose a part of my soul. feeling is almost mutual for all lowes. but its like the people who work at this one in particular try to make every experience worse than the last.
- EEElijah EckelbargerMar 25, 20261.0A Disaster from Start to Finish What should have been an exciting first appliance purchase for my wife and me turned into a months-long nightmare. We chose Lowe’s for the "convenience" of professional installation, but we received the exact opposite. After multiple delays, the first installer finally arrived in February and performed the most incompetent work I’ve ever seen. He drilled 1" slots in our brand-new cabinets, covered them with 2.5" washers, and left the microwave hanging by bolts at a 30-degree angle. Worse yet, a second installer later confirmed the electrical work was not to code and a literal fire hazard. The worst part is the "Lowe’s Runaround." The local store refused to help, the "Install Team" claimed they had nothing to do with the installers, and we were forced to do all the legwork ourselves to fix their damage. We are 5 visits in and still dealing with the fallout of a destroyed cabinet and safety risks. Save yourself the stress: Go to Menards or a local dealer. Lowe’s takes your money at the register and then completely abandons you the moment a problem arises.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Kokomo, IN offer?
Lowe's provides a wide range of products including appliances, tools, paint, flooring, plumbing supplies, outdoor equipment, and more, along with services such as installation and delivery.
What are the operating hours for Lowe's Home Improvement in Kokomo?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with some holiday hours that may vary.
How can I place an order or check the status of my order at Lowe's?
You can place orders online or in-store and check your order status online via your MyLowe's account or by entering your order number.
Does Lowe's in Kokomo offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How does Lowe's accommodate customers who speak languages other than English?
Lowe's offers services in English and Spanish, and provides in-store translation services for other languages as needed.
What payment options are available at Lowe's Home Improvement?
Lowe's accepts major credit cards including American Express, Discover, MasterCard, Visa, as well as cash and check payments.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase. Online returns can be started via your Order History, and in-store returns are handled at the customer service desk.
What nearby places can I visit around Lowe's Home Improvement in Kokomo?
Nearby, you can visit Half Moon Restaurant & Brewery for food and drinks, Olive Garden Italian Restaurant for dining, and Kokomotion USA Gymnastics for sports and recreation.
Are there any nearby services related to home or auto care near Lowe's?
Yes, nearby you'll find Minute Key locksmith services and Zimmy's Auto Sales for automotive needs.
How can the nearby dining options enhance my visit to Lowe's?
You can enjoy a meal before or after shopping at nearby restaurants like Chipotle Mexican Grill and Olive Garden, making your home improvement trip more convenient and enjoyable.
Brand Certified Facts from Lowe's Home Improvement
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