Brand Certified
Lowe's Home Improvement
4.0(2231 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
8002 North Shadeland Avenue, Indianapolis, IN
46250, United States
Certified by Lowe's Home Improvement • May 17, 2026
(317) 578-2200
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/IN-Indianapolis/0288
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Indianapolis, IN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Lowe's Home Improvement
8002 North Shadeland Avenue, Indianapolis, IN
46250, United States
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
2,231 reviews
5 stars
1,156
4 stars
527
3 stars
207
2 stars
100
1 star
241
- CDColleen DoerrMay 13, 20261.0Placed order, Order was delivered incomplete, difficult getting store on phone, wouldn't send out missing parts, insisted on giving refund Overall the worst customer sevice
- EGErin Solt GoughMay 8, 20263.0The only person who reached out to check on me was a lady who was trying to set up credit cards. Lots of other employees meandering around, but of course none make eye contact and none checked to see if I had any questions.
- VWVicki WillemsApr 24, 20265.0I stopped in for a few things and the staff were so helpful. Especially Maurice. He didn't just look up where things were, he took me there and made sure even the smallest things (like a ceiling hook) were sufficient for my needs. This was SO enjoyable, especially in this day and age of "do it yourself".
- EDEthel DotyApr 23, 20263.0No one helped me! When I finally found what I was looking for I had to climb up a skid that was in the way of what I needed at this time an employee came over and told me to get down and I said no one would help me so I helped myself and now I am done
- SASteve AranyApr 13, 20261.0The lawn & garden staff need more training. I wanted to make a purchase today, using up a gift card and paying balance with another card. They both insisted I couldn't do that, even though I had just done it at a different Lowes location last week (in the garden center). So obviously it could be done. And they couldn't be bothered to offer to ask a manager when I pointed out that it could be done. So I took my business to a competitor that had no problem at all doing such a transaction on the first try. And I will take my future business elsewhere as well to somewhere besides Lowes, especially this location. Training is important in such a competitive field!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Indianapolis offer?
Lowe's Home Improvement offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Indianapolis?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted hours or closures on certain holidays.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for their products.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Can I get products installed through Lowe's Home Improvement?
Yes, they offer various installation services including appliances, flooring, lighting, doors, cabinets, and more.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account to receive updates.
What is the return policy for items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be started online through your Order History; in-store returns require proof of purchase at the customer service desk.
Are there nearby places where I can exchange propane near Lowe's Home Improvement in Indianapolis?
Yes, Blue Rhino Propane Exchange is nearby where customers can exchange propane tanks conveniently.
Is there a nearby locksmith close to Lowe's Home Improvement for key services?
Minute Key is located nearby, offering key and locksmith services, which could be useful if you need new keys while visiting Lowe's.
What other related stores or service providers are near Lowe's Home Improvement in Indianapolis?
Near Lowe's, there are gate and garage door repair services like Experts Garage Door Repair Installation Process, as well as the Indiana Lighting Center for lighting needs, providing customers additional local options.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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