As the trusted home improvement store near you, Lowe’s in Indianapolis, IN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Free parking lotAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
2,693 reviews
5 stars
1,415
4 stars
666
3 stars
283
2 stars
98
1 star
231
CK
Charles Kuhn
May 11, 2026
5.0
Friendly service, no rush answered all my questions.
RS
Rodney Serio
May 9, 2026
1.0
I literally was unable to rent a carpet cleaner because your customer service is horrible.
JE
Jeremy Edwards
Apr 26, 2026
1.0
Set same day delivery never came, next day when to store 442 they use third-party services for their delivery services and don't show any responsibility for who they hire, told me I had to wait for refund for delivery services that I pay lowes for, I WILL NEVER BUY FROM LOWE'S AGAIN
BB
Brandon Butler
Apr 22, 2026
5.0
Quick to get in and out. Store was nice, clean and easy to find what I was looking for. Staff was friendly. Self service checkout was quick and easy.
KM
Karri Mulry
Apr 13, 2026
5.0
I just want to say how absolutely above and beyond Kyle and Adam went to resolve an issue that my husband and I had. There was a glitch in the self checkout system and we were charged for what we bought and there system had no record of the transaction. Both Kyle and Adam did their very best to make sure that we were taken care of. Let me just say I was not a happy camper or the nicest person at that point. $250 is a lot of money to spend and not have anything to show for it. They were willing to take a loss just to make sure that they didn’t lose our business. Everything was resolved and no one took a loss. Definitely the best customer service that I have ever experienced!! Thanks to both of you and my apologies for getting so hot headed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Indianapolis offer?
Lowe's Home Improvement in Indianapolis offers a wide range of products including appliances, paint, patio furniture, tools, flooring, plumbing, grills, lumber, garden equipment, and more. They also provide installation services for various home improvement needs.
What are the store hours for Lowe's Home Improvement on Madison Avenue?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with the store closed on November 27 and December 25, and reduced hours on other holidays.
Does Lowe's Home Improvement in Indianapolis offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to accommodate customer needs.
How can I check the status of my Lowe's online order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
Are returns and exchanges possible at Lowe's and what is the policy?
Most items can be returned within 90 days. Online purchases can start returns via the Order History on Lowes.com. In-store returns require proof of purchase at the customer service desk.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Does Lowe's offer any recycling services?
Yes, Lowe's provides recycling for electronics, light bulbs, and batteries.
What brands can I find at Lowe's Home Improvement in Indianapolis?
You can find brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, Weber, Kobalt, and many others at Lowe's.
Are there any nearby places to eat around Lowe's Home Improvement on Madison Avenue?
Nearby dining options include Wendy's for fast food, Parlor Doughnuts for sweet treats, Pizza Hut, Cajun Shack for Cajun and seafood cuisine, Yoshi-Greenwood for Asian fusion, and The Boiling Southside for seafood.
What nearby services could complement a visit to Lowe's Home Improvement?
Nearby services include Blue Rhino Propane Exchange for propane needs, Minute Key locksmith services, pet grooming at Barkefellers Indianapolis South, and financial services at FLM Financial Group Inc. These can offer convenience to customers managing various errands.
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