Brand Certified
Lowe's Home Improvement
4.1(2795 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
8801 East 25th Street, Indianapolis, IN
46219, United States
Certified by Lowe's Home Improvement • May 17, 2026
(317) 895-8400
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/IN-Indianapolis/0272
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Indianapolis, IN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
2,795 reviews
5 stars
1,498
4 stars
666
3 stars
250
2 stars
115
1 star
266
- SCShilah Carpenter6 days ago5.0The staff are helpful if you need it. Usually stocked up. Clean store. Our normal go to place.
- MNMichal NugentMay 12, 20261.0I ordered a washer and dryer online with appliance removal and installation. The window I was given was until 7 today. Arrived around 5. Installers noticed rust on plumbing (we live in the country with a well and water softener) Installers advised that their manager would not allow them to install due to this. So, after waiting all day, now have to contact a local plumber for installation. Could they not have given me a heads up? No where in fine print. Disappointing and discouraging. Think I was scammed. Look before you leap! As a follow up, I contacted Lowe’s as requested after spending over $200. and waiting 3 days for a plumber to install my washer and dryer. The plumber said any rust was superficial and didn’t impede installation. Lowe’s associate refused to do anything. When I requested to speak to a manager, he hung up the phone. I will never make another purchase from this company.
- ELEvie LazoMay 8, 20265.0Mr. Garry was really nice and help us look for what we wanted.
- ECEmily CoffeyMay 1, 20261.0I ordered stone edgers and patio pavers for delivery today 5/1. $1150.00 paid. Only half of the order was delivered and no call or communication. I asked the driver about shortage. He said not my problem he is 3rd party. Call the store. I called the store and they knew they were short and false put in that the customer changed delivery date. Complete lie. I asked for a refund as I need the stone as a crew was showing up to work. They said they would give me a refund and make it right. The credited me 196. And charged me 887 for the order delived. They clearly messed up because the cost for the stuff I received was clearly 570.00 which is easy math 168 stones at 1.25 each and 144 edge at 2.50. Nothing else delivered. Talking with Kevin Williams. The amount was correct. We gave you 192 credit. Absolutely crazy the store would rip off customers this way and make it my problems. I will be looking to take this to legal for theft. Absolutely the worst store I have every dealt with. I would highly suggest to check your receipts as this is probably happening to more than just me. Its crazy to be held hostage with over 3hours on the phone to be treated as poorly as I was with out any clear resolution to end up being told thank you and being hung up on.
- KSKeisha SaylesMay 1, 20261.0Visited this location and encountered the most unprofessional associate. I was only trying to ask where an item was and was immediately cut off and dismissed as if I wasn’t a paying customer. She pointed to her badge and walked away. I left that store and will not return. Her name I believe was Sontell and was a manager!!!!! Please address this because if this is the introduction to this store I’m not sure how business is still conducted.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Indianapolis offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor furniture, and gardening equipment. They also provide services like installation for appliances, flooring, cabinets, doors, and more.
What are the store hours for Lowe's Home Improvement in Indianapolis?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Hours vary on holidays, with some days closed and others having reduced hours.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates when your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Can I return or exchange items purchased from Lowe's?
Most items can be returned within 90 days with a proof of purchase. Online purchases can be returned by starting a return online in your Order History. In-store returns require you to bring proof of purchase to the customer service desk.
Are there nearby restaurants where I can eat before or after shopping at Lowe's in Indianapolis?
Yes, nearby dining options include Taqueria La Autentica Mex, Cracker Barrel Old Country Store, Denny's, Outback Steakhouse, Steak 'n Shake, and Wendy's, offering a variety of cuisines and dining experiences.
What nearby rental and storage services are close to Lowe's Home Improvement in Indianapolis?
Nearby you can find Indianapolis Rentals For Rent for home improvement and car rentals, Penske Truck Rental for moving and RV rentals, United Mayflower Storage & Moving Containers, and Closetbox storage facilities.
Where can I find locksmith services near Lowe's Home Improvement in Indianapolis?
Minute Key, minuteKEY, and Mobile Car Locksmith Indianapolis are nearby locksmith services that can assist with key and lock needs.
How can nearby convenience stores and gas stations support my visit to Lowe's Home Improvement?
Nearby convenience stores and gas stations like Exxon & Mobil Stations and Circle K offer fuel, snacks, and other essentials, making it easy to refuel your vehicle or grab supplies during your visit.
Brand Certified Facts from Lowe's Home Improvement
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