Aptive Pest Control

Reviews

• EJ

  Edward M Danzer Jr

  5 days ago
  3.0
  I still feel like weI need more done in the backyard We need to get something going around the deck. We would like to have them back out next Saturday. I tried to call and make an appointment, but your system would tell me everything that I said, but had technical difficulties scheduling the return appointment for next Saturday I’m excited about the service, but I still do feel there’s a lot of mosquitoes that we’re still seeing pretty prevalently in the backyard. Overall, everything has been pretty professional. We are also seeing lots of bugs in our pool so hopefully we can work together towards solutions and we understand it might take a week or two. Looking forward to seeing what Aptiv can do for us. The sales rep did a great job. We’re just hoping that the SERVICE matches what she kind of promised. Time will tell and if they do a great job, I will ensure I post something very positive. What’s 50 for the first installment and 89 a month thereafter and 199 once you cancel we really are hoping to see a difference and again if all expectations are met will be sure to post something positive about the overall service Too early to tell at this time
• GS

  gg scherrer

  Jul 1, 2026
  4.0
  I had mice coming in 3 months ago. Thanks to Aptive-they are gone! Today I had Zack here to do inside and out. He was a perfect representative for your company. Zack took his time to do things right!
• BT

  Barry Thompson

  Jun 30, 2026
  5.0
  Well informed, polite, very business like got to the the job and did it, on time can't wait to see how well it works.
• CG

  Chelsie Gettinger

  Jun 30, 2026
  1.0
  The salesman knocked on the door, I quickly hushed my dogs and through the door let him know I was not interested. He then decided to ring my doorbell which sent my dogs into another barking frenzy and woke my sleeping baby. Glad to know their sales people aren’t respectful.
• DR

  David Robinette

  Jun 29, 2026
  1.0
  TL;DR - Do NOT sign their contract. They don’t know or honor what’s in it. After having Aptive service my home for around 22 months, I decided that it wasn’t worth the benefit that I was getting out of it. Their contract specifies a $199 cancellation fee for early termination with the term of the contract being “24 months OR 16 regular treatments”. I called after 17 treatments and was told that I would be charged the cancellation fee because I had not taken the contract to the 24 month term. I pointed out the clause about 16 regular treatments and was then told that the first treatment didn’t count as a regular treatment, so I would need one more. Not ideal, but fine. Paying for one more treatment is slightly cheaper than the $199 cancellation fee anyway. I called after the next treatment and, again, was told that I’d be charged due to not taking the contract to the 24 month term. Again, I reminded them of my 16 regular treatments (which, in reality, I had paid for 17 at this point). Again, I was told that I needed one more. I pointed out the contract language multiple times and it took 3 phone calls, disputing with my credit card company, and speaking with a supervisor to finally have the charge reversed. The customer service agents are clearly following a script in which they are instructed to inform customers calling that they need “one more service” before they cancel the account in order to discourage discontinuing their service. I have NEVER felt the need to leave a review for any company despite how poorly they may have treated me, but I genuinely feel that this company is blatantly scamming their customers.

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