We are committed to customer service at our Carmel South location. You trust us with some of your most valuable belongings. You should expect to be greeted with a friendly face and a warm welcome, not just someone mumbling when your items will be ready. When you pick up your items from your local Morellis location, you should expect to receive them in pristine condition. However, we realize that sometimes we might make mistakes. We are committed to resolving every issue to the best of our ability. Morellis Dry cleaners: we’re local, with a lifetime of experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.