Brand Certified
Lowe's Home Improvement
4.0(2130 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
350 North Gates Drive, Bloomington, IN
47404, United States
Certified by Lowe's Home Improvement • May 17, 2026
(812) 323-0899
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/IN-Bloomington/0634
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Bloomington, IN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
2,130 reviews
5 stars
1,092
4 stars
517
3 stars
222
2 stars
101
1 star
198
- CHColin Horan4 days ago1.0This stores customer service is garbage. I have tried to call for product availability and was on the phone for over 35 min with no help. Lady at customer service said all she cpuld do was transfer me. I will be speaking to the manager abput this when I go. DO NOT ATTEMPT TO CALL THIS STORE YOU WILL GET NO ASSISTANCE
- DCDavid Cummins5 days ago1.0Thursday, 05-14-2026: I bought some lumber and asked that it be cut to certain lengths. Nobody said anything about charging me for each cut, but when I checked out at the store, they charged me for each cut that was made with their saw. When I brought this up with the woman on the register, she was not very polite about it.
- DFDoug FollmerApr 22, 20261.0Zero Accountability for Property Damage I am beyond disappointed with the delivery and installation service from Lowe’s. While the washer arrived, the installers managed to damage my washer pan during the process. The "resolution" process has been a total nightmare: The 3rd Party Denial: Lowe’s sent a third-party claims adjuster who flat-out refused to cover the damage. Even after an appeal—complete with additional photos and a link to Lowe's own website showing exactly how the pan was compromised—they still denied the claim. Store Management Ghosting: I took the issue directly to the local Lowe’s store. They had me forward the entire email chain and promised that the store manager would review it and get back to me within a couple of days. Zero Follow-up: It has been well past the promised window. I sent a follow-up email to check on the status, and it has been met with total silence. It is unacceptable to put a customer through the ringer just to avoid fixing damage caused by your own installers. Lowe's talks a big game about customer service, but when they actually damage your home, they hide behind third parties and don't follow up. Avoid their installation services unless you're prepared to pay for the repairs yourself.
- SLSidra LunaApr 20, 20261.0Horrible customer service (I blame Lowe’s not the employees). It’s obvious this company is cutting costs by relying almost entirely on AI, and it shows. I’m not against AI at all, but this is not how you use it. It should support real people, not replace them completely. Trying to reach a human is nearly impossible. When I finally did after a 40-minute hold, the call was dropped. Even in-store, there’s no real help available. This isn’t innovation. It’s neglect. Replacing your workforce and outsourcing everything while leaning heavily on poorly implemented AI is a bad business decision.
- BRBen RiessApr 19, 20263.0Better quality tools and wider selection than other places. It’s a massive store so when you inevitably don’t know where to find something it would be nice if the employees didn’t seem so annoyed when you ask.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Bloomington, IN?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Bloomington?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday. Hours may vary on holidays.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if there are any changes to your order status.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
What installation services are available at Lowe's Home Improvement?
Lowe's offers a variety of installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood flooring, HVAC, lighting, playsets, water heaters, shower doors, siding, sinks and faucets, smart home devices, tile, toilets, vanity, vinyl flooring, washers and dryers, water filters, windows, roofing, fence, and flooring installation.
What nearby services can help me with key and locksmith needs?
Minute Key and minuteKEY, both located nearby, offer key and locksmith services, which can be convenient if you need duplicates or assistance while visiting Lowe's.
Are there any nearby stores where I can find propane for outdoor grilling?
Yes, Blue Rhino Propane Exchange is located nearby and provides propane exchange services, useful if you purchase grills or outdoor kitchen supplies at Lowe's.
What dining options are close to Lowe's Home Improvement in Bloomington?
Nearby dining options include Olive Garden for Italian cuisine, Starbucks for coffee and snacks, O'Charley's Restaurant & Bar for American fare, and Penn Station East Coast Subs for sandwiches, perfect for grabbing a meal before or after shopping at Lowe's.
How can I contact Lowe's Home Improvement customer service?
You can reach Lowe's customer care by phone at +1 812-323-0899 or via email at customercare@lowes.com for any inquiries or assistance.
Brand Certified Facts from Lowe's Home Improvement
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