All Mirror and Glass

Reviews

• NN

  Nicole

  Jul 21, 2026
  1.0
  Do not hire this company unless you want structural damage hidden behind your walls and a complete refusal to take accountability for terrible workmanship. We recently discovered a severe leak that completely saturated our subfloor and ruined the ceiling of our downstairs family room. In our search to find the source of the water damage, we ended up having to remove the heavy glass shower panels ourselves. What we uncovered was shocking. They originally installed our glass shower using high-quality hardware from C.R. Laurence (CRL). However, the installers completely ignored the manufacturer’s technical specifications from day one. Instead of using the required two structural screws per bracket to secure the heavy glass, they only used one. To cut corners, they stuffed the second screw hole with silicone. Because they skipped critical structural hardware, the glass panel was able to shake and shift. Anyone looking at the official C.R. Laurence Technical reference documents can see that proper mechanical anchoring is required to prevent flexing. Over time, this constant micro-movement completely compromised the waterproof seal, acting as a ticking time bomb that slowly destroyed our subfloor and ceiling. When we sent management clear photographic evidence of this blatant installation failure, they hid behind the fact that it has been six years since the installation. Even though this falls outside their standard "warranty" period, a warranty is meant for normal wear and tear—not to cover up initial negligence and structural shortcuts. Their response was insulting. They claimed they "saw nothing wrong" with the job and had the audacity to argue that leaving out half of the required structural fasteners "would not have been the issue." We didn't even ask for a refund; we simply requested that they send a technician they actually trusted to reinstall the panels correctly now that the error was exposed. They couldn't even bother to offer the time to fix their own dangerous mistake. A company that doesn't follow basic manufacturer safety guidelines and refuses to acknowledge a verified, botched installation is dangerous to hire. Avoid them at all costs.
• MM

  mcullen1165

  May 12, 2026
  5.0
  I have work with a lot of different vendors/glass companies as a G contractor. All mirror and glass are reasonable, professional and excellent at what they do. Highly recommend !!
• RM

  Ruby McBride

  Mar 16, 2026
  5.0
  Service was great both times! Excellent customer service and we are very pleased with the quality of work with our two glass shower doors.