Through a unique, customer-centered approach, Backyard Leisure provides a range of wellness benefits through hot tubbing and aquatic fitness. We sell, install and service premium products exclusively from the world's number one manufacturer. These brands include Hot Spring Spas, Caldera Spas, Freeflow Spas and Endless Pools Aquatic Fitness Systems. Backyard Leisure has grown into one of the largest hot tub stores in the country with multiple locations in Indiana and Illinois. Thousands of happy hot tubbers now say
“Hot Tub, You Need It!”
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.