Urban Dry Cleaners is a full-service, eco-friendly dry-cleaning facility with a state-of-the-art plant and store in Skokie, IL, and a location in Jefferson Park, Chicago. We offer free pickup and delivery in Chicago, Downtown, Loop, North Side, and North Shore suburbs. We strictly focus on quality cleaning and great customer service, always saying "YES" to reasonable requests. We partner with leading vendors in the dry-cleaning industry to provide clean, fresh, and neatly pressed hand-finished garments, individually inspected for quality. For dry cleaning, we use GreenEarth cleaning's liquid silicone solvent, a safe byproduct of sand. Traditional dry cleaners use petroleum-based perc, regulated by the EPA as a Toxic Air Contaminant.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.