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The BBQ Grill Store at Benson Stone

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About

Grill Store
Our team of grill experts have been in the industry for years, so we’re happy to talk shop and answer all of your technical and creative questions. If you’re looking for the perfect grill to fit your style, our sales team will help you make the best educated decision. We offer assembly and delivery, and we provide our customers with continual grill support, year in and year out. We have the area's largest selection on display in our showroom, and a huge variety of unique grill accessories, cook books, and gift sets. With our Low Price Guarantee, everything is priced to match even the lowest online retail rates, so you can come and see your new grill in person before you buy. Stop in for a visit to see our collection for yourself!

Location

The BBQ Grill Store at Benson Stone
1100 11th St, Rockford, IL
61104, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 5:00 PM
WednesdayClosed
ThursdayClosed
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.